Technical Writer I (Contract Role), Content Ope...

Overview

Technical Writer I (Contract Role), Content Operations and Strategy (COS) – 9-month contract. This position is remote by design. The Content Operations and Strategy (COS) team develops high-quality, user-facing content for the companies and individuals who sell goods and services through the Amazon selling platform. Amazon strives to be Earth\'s most customer-centric company, where people can buy virtually anything online. Amazon sellers play a key role by greatly expanding the selection available to shoppers. See for more information.

As a technical writer on our Content Management team, you will follow our style guides to create clear and concise information to help Amazon sellers succeed. You will collaborate with fellow writers and internal business partners (such as program managers, UI designers, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while also working independently on multiple projects. With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless.

Responsibilities

• Write about complex technical and business subjects for a variety of audiences following established style guides.
• Collaborate with writers and internal partners (program managers, UI designers, software development engineers) to develop strategy and content.
• Contribute to content management efforts, process development, and quality governance; work independently on multiple projects.
• Apply a self-directed approach and contribute effectively in a global team environment.
• Interact with different business groups to scope documentation assignments and ensure precise documentation and clear communication.

Basic Qualifications

• Bachelor’s degree in English, communications, linguistics, or related field (Master\'s degree preferred).
• Minimum 4 years’ experience as a technical writer, editor, or content strategist, with a focus on software or workflow applications.
• Minimum 2 years’ experience with Content Management Systems (CMS).
• Experience managing content projects, including coordinating with other teams.
• 2-4 years’ experience with a markup language such as HTML or XML.
• Ability to conceptualize and execute projects, with a strong bias for action and the ability to prioritize and meet deadlines.
• Experience in content review and localization; experience reviewing content as per US English.
• Working knowledge of Darwin Information Typing Architecture (DITA).

Preferred Qualifications

• Experience working with product and UI designers and writing UI text.
• Experience working as part of a global team supporting multiple languages.
• Experience creating content for translation and localization.
• Experience with content management systems and SEO.
• Experience working in an Agile content development environment.
• Experience in editorial/peer review.
• Attention to detail and organizational skills.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.