Technical Support Engineer (Entry Level)
End User Services Analyst
Job Location: 4 Irving Place, Manhattan, NY 10003
Work Model: Onsite with Travel Requirements
Travel Requirements: This is a 100% onsite role, and the resource might have to travel once a week to different locations within NYC with expenses paid
Experience: 1 to 5 years
Required Skills:
Field Services
Great communication skills to work with customers
Ability to diagnose problems with equipment and great mechanical aptitude
Professional attitude
Other Requirements:
Valid Driver's License
Should be able to report onsite daily - No remote/hybrid work permitted.
Responsibilities:
Perform customer support tasks.
Perform all on-site activities related installation, repairs, management, and maintenance.
Track and document the progress of requests.
Perform troubleshooting.
Identify all issues.
Suggest and implement solutions.
Operate vehicle in a safe manner.
Qualifications:
Strong background in field services.
Experience with software and tools.
Proficiency in data visualization techniques.
Excellent analytical and problem-solving skills.
Strong communication and collaboration abilities.
Keen attention to detail and accuracy.
Years of Experience: 1-5 Years of Experience
Apply Now
Job Location: 4 Irving Place, Manhattan, NY 10003
Work Model: Onsite with Travel Requirements
Travel Requirements: This is a 100% onsite role, and the resource might have to travel once a week to different locations within NYC with expenses paid
Experience: 1 to 5 years
Required Skills:
Field Services
Great communication skills to work with customers
Ability to diagnose problems with equipment and great mechanical aptitude
Professional attitude
Other Requirements:
Valid Driver's License
Should be able to report onsite daily - No remote/hybrid work permitted.
Responsibilities:
Perform customer support tasks.
Perform all on-site activities related installation, repairs, management, and maintenance.
Track and document the progress of requests.
Perform troubleshooting.
Identify all issues.
Suggest and implement solutions.
Operate vehicle in a safe manner.
Qualifications:
Strong background in field services.
Experience with software and tools.
Proficiency in data visualization techniques.
Excellent analytical and problem-solving skills.
Strong communication and collaboration abilities.
Keen attention to detail and accuracy.
Years of Experience: 1-5 Years of Experience
Apply Now