Team Lead 2 - DOE Applications Support – Amazon Store

Job Title: Team Lead 2 - DOE Applications Support Location: Augusta, ME Employment Type: Contract (C2C) About Us: DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: The primary purpose of this role is to functionally supervise a team of System Analysts and provide leadership to ensure smooth operation and delivery of multiple concurrent initiatives. You will foster collaboration, enforce organizational standards, improve workflows, and ensure timely, high-quality results aligned with organization's goals and policies. Key Responsibilities Lead and manage System Analysts using servant leadership principles to support ongoing projects and operational tasks. Coordinate with the larger development team to assign tasks, monitor progress, and maintain quality and timeliness. Ensure compliance with organization's policies and working agreements. Identify and implement workflow improvements. Resolve conflicts and impediments across teams to maintain effective collaboration. Equitably distribute work assignments among team members. Proactively prevent and resolve operational support issues. Promote the use of Use Case documentation and advance SDLC operational metrics reporting. Support and expand Application Deployment Certification practices. Communicate clearly and professionally with various stakeholders, adapting messaging to technical and non-technical audiences. Exhibit strong organizational skills, sound judgment, and critical thinking. Apply Agile methodologies including Scrum and Kanban. Manage small projects involving multiple stakeholders, including test planning and execution. Facilitate meetings and work closely with cross-functional IT teams. Escalate issues appropriately and professionally. Mentor team members and encourage continuous learning. Work independently and ensure timely completion of tasks. Deliver exceptional customer service and maintain positive relationships. Required Skills & Experience Experience in team leadership within Agile environments. Knowledge of Scrum, Kanban, and both phased and iterative software development lifecycles. Strong communication skills suitable for business and technical audiences. Proven ability to manage multiple projects and priorities. Familiarity with SDLC metrics, Use Case documentation, and deployment certification. Experience managing small projects with multiple stakeholders. Strong organizational, problem-solving, and critical-thinking skills. Commitment to customer service excellence and team collaboration. Original job Team Lead 2 - DOE Applications Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.