Target Sr. Analyst TES Operations(Remote Or Hybrid) in Tempe, Arizona

Remote Full-time
Description: The pay range is $67,600.00 – $121,700.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at . About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on. Beyond our world-class contact centers, there are many important challenges to be met in other TES teams like the TES Operations and Product Team, which plays at the intersections of process and technology, and Contact Center Support Services (SCSO) which develops comprehensive service delivery strategies for our contact centers. TES Product Design manages and grows loyalty, frequency and other marketing programs for all Payment Cards (REDcard, GiftCard). Our Bank Program and included credit risk and compliance functions manage Merchandise Finance, Capital Finance, Expense Management and Financial Goals and Forecasts. And the TES Controller heads up TES Accounting and Financial Operations, including Accounting and Control, Retail Bankcard Services, Target Card Services, Fraud Prevention & Dispute Resolution. As a Sr Analyst TES Operations, you will own supporting ongoing business strategy changes and leading key Target initiatives that impact strategy and system processing. You are responsible for daily coordination and research while driving system stability, and peak activities. You will support various businesses areas and technical partner relationships focused on building strong partnership alignment and SME expertise. You will encourage the open exchange of information and viewpoints, as well as, inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction. You will foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles, and partner with various business and technical teams across the organization to help them achieve their goals while pursuing and completing yours. Core responsibilities are described within this job description. Job duties may change at any time due to business needs. About you: • Four-year college degree or equivalent professional experience • Experience in Service Center leadership or support preferred • Ability to easily operate in a technical environment while simultaneously understanding and translating the needs of the end user • Self-starter with demonstrated technical aptitude and the ability to lead projects, multitask, and drive results with minimal direction • Experience with technical implementations, from requirements through production implementation • Effectively interacts with vendor and internal partners to negotiate mutually beneficial solutions This position may be considered for a Remote or Hybrid (known internally at Target as “Flex for Your Day”) work arrangement based on Target’s needs. A Remote work arrangement means the team member works full-time from home or an alternate location that’s not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day work arrangement means the team member’s core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information. Qualifications: Apply tot his job
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