System Deployment Engineer

Job Description: • Understand the customer’s needs, their eco-system, and have a deep knowledge of solutions • Prepare for, manage, and execute onsite and remote installation and training with new and existing customers • Follow best practices in issue resolution, managing customer expectations, and delivery of solutions on complex network environments • Work in synergy with the Technical account Experts to meet with the relevant KPIs and excel with customers’ experience interfacing with product management, R&D, and Technical Customer Support, providing technical insight and customer feedback from the field • Support team with Digital Forensics activities Requirements: • Bachelor’s degree - IT engineering, or 3 Years of work-related experience in networking, servers, and IT Security (customer-facing) • Advanced Knowledge of network-based communications (IP, DNS, subnetting, Active Directory) and the configuration of hardened IT systems (government setups). This includes cross-network traffic (VPN, multiple subdomains, etc.), switch configurations, and remote storage. • Ability to perform server builds and configure server operation systems [Microsoft Windows Server 2016/2019, Linux (CentOS, RedHat, Debian)] • Excellent problem-solving skills and the ability to identify creative solutions • Develop and maintain excellent client relationships • Strong technical aptitude to learn software tools and other technologies • Experience delivering technical training to various sized groups • Experience working in global companies and with global customers. • The ability to travel up to 60% is a must! • Knowledge of digital forensics and digital investigation is a major plus • Scripting (Windows PowerShell, Python, Perl, Bash ) is a major plus Benefits: