Supply Chain Business Analyst – Microsoft Dynamics 365 Finance & Operations (F&O)
About the position Supply Chain Business Analyst – Microsoft Dynamics 365 Finance & Operations (F&O) Position to be filled: Effective now Location: Concord, NH or Barre, VT – Telecommuting or hybrid mode depending on where you live Reporting to the Director of Innovation & Productivity, the Supply Chain Business Analyst plays a key role in optimizing supply chain processes by leveraging the Microsoft Dynamics 365 Finance & Operations platform. It acts as a bridge between the operational and technical teams, analyzing needs, proposing suitable solutions and ensuring the efficient implementation of the system's functionalities. He actively participates in the implementation of the D365 F&O solution and is part of the team responsible for the support and evolution of Microsoft Dynamics 365 applications. In this role, you will: Business Needs Analysis : Collaborate with stakeholders to confirm and document business needs. Prioritize stakeholder requirements (procurement, production, logistics, warehouse) and identify acceptance criteria. Identify gaps between current processes and the features offered by D365 F&O. Design and configuration: Participate in the design of functional solutions in D365 F&O to meet Supply Chain needs. Configure modules related to inventory management, planning, purchasing, sales and transport. Support and continuous improvement: Provide functional support for users. Propose improvements to optimize flows and reduce operational costs. Testing and validation: Prepare and execute unit test scenarios (UATs) and integrated test scenarios. Ensure the quality and compliance of deliverables. Training and documentation: Write and maintain user guides and training materials. Train teams on new features and optimized processes. Delivery: Actively participate in data migration and ensure the reliability and accuracy of data in the systems. Collaboration: Work closely with IT teams, external consultants, other business analysts and business leaders. Assist different teams in achieving common business goals. Profile The ideal candidate is curious, structured and motivated by problem solving. He enjoys collaborating with different teams and communicating clearly to facilitate understanding and adoption of solutions. Patient and pedagogical, he takes pleasure in accompanying users in the change. Organized and autonomous, he thrives in an environment where analysis and continuous improvement are central. It is fully realized in a role that combines reflection, optimization and concrete impact on operations. Responsibilities • Collaborate with stakeholders to confirm and document business needs. • Prioritize stakeholder requirements (procurement, production, logistics, warehouse) and identify acceptance criteria. • Identify gaps between current processes and the features offered by D365 F&O. • Participate in the design of functional solutions in D365 F&O to meet Supply Chain needs. • Configure modules related to inventory management, planning, purchasing, sales and transport. • Provide functional support for users. • Propose improvements to optimize flows and reduce operational costs. • Prepare and execute unit test scenarios (UATs) and integrated test scenarios. • Ensure the quality and compliance of deliverables. • Write and maintain user guides and training materials. • Train teams on new features and optimized processes. • Actively participate in data migration and ensure the reliability and accuracy of data in the systems. • Work closely with IT teams, external consultants, other business analysts and business leaders. • Assist different teams in achieving common business goals. Requirements • Degree in Business Administration, Logistics, Computer Science, or related field. • 3-5 years of experience in a similar role. • Mastery of supply chain modules in D365 F&O (Inventory, Purchasing, Sales, Planning). • Knowledge of ERP processes and logistics flows. • Ability to write functional specifications. • Good understanding of Supply Chain processes (forecasting, procurement, inventory management, transportation). • Experience in project management or participation in ERP deployments. • Excellent communication and analytical skills. • Ability to work in a team and manage multiple priorities. • Excellent English (spoken, written), is necessary. Nice-to-haves • knowledge of French (spoken, written) is an asset Benefits • Competitive salary • Flexible work schedule • Teleworking • 401(k) and Roth 401(k) with company match. • Comprehensive Health/Dental/Vision insurance • Flexible Spending Account (medical/dependent) • Life/Disability/AD&D Insurance • Employee Assistance Program • Paid Time off (Vacation/Holidays) Apply tot his job