Delivery Manager

Remote Full-time
Eastwall is a unique professional services firm in the Azure cloud space, focused on improving business outcomes through modern technology implementations. The Delivery Manager is responsible for managing a team engaged with clients across multiple projects, serving as the single point-of-contact for client and project leadership.ResponsibilitiesProject Backlog development: During the sales-to-delivery handoff, you will create project mobilization and kickoff presentations to shepherd the project into our delivery organization. This includes developing requirements from our statement of work contracts into granular team tasks, producing detailed project work plans. Execute refinement of the backlog at key milestones in the engagement to keep projects on-time and on-budgetProject Management: Lead a team of engineers, architects, and principal consultants in a matrixed organization to deliver successful project outcomes. Track status in a traditional RAG (Red, Amber, Green) model and communicate that status weeklyRisk Management: Through daily and weekly project management activities, you will mitigate risks to keep projects β€œGreen”. Communication between external and internal teams will be critical to make necessary trade-offs between short-term customer requirements and contractual deliverables to meet customer expectations within the scope and budget of the committed project. Risks will be managed in a traditional RIDAC log and must be communicated & managed effectivelyStakeholder Management: Manage stakeholder expectations by anticipating needs, removing obstacles, addressing risks early, and communicating effectively. Advise executive stakeholders on future roadmaps, drive adoption, and ensure customer retention and growthReporting: Quantify and track value metrics that can be realized from Eastwall solutions and overall project success criteria through internal project management tools, budget management tools and internal customer tools (when applicable)Quality Management: Refine or adjust deliverables to ensure that all projects within the Eastwall portfolio consistently support high-quality documentation and presentation standards. Ensure that peer review, timely deliverable handoff, and final signoff processes are followed for all Eastwall deliverables in alignment with contractual acceptance criteriaScope and Cost Management: Work with Sales, Finance, and Principal Consultants to coordinate the delivery of projects with Microsoft funding requirements, milestones, and deliverablesSkills1-3 Years in a fast-paced Systems Integrator or Consulting organization. Candidates without experience in consulting or services organizations should not applyExperience managing a portfolio of projects with accountability for all aspects of the project lifecycle, especially engagements involving application development, cloud implementations, and cross-disciplinary department coordinationDemonstrated ability in one or more project delivery disciplinesA college degree in technical or business disciplines is preferred but not requiredProficient in Microsoft PowerPoint, Excel, and WordHigh degree of emotional intelligence (EQ) and strong conflict resolution abilitiesFocus on understanding customers deeply and fostering close relationships with users and their organizational needsExcellent written and verbal communication skills, taking a 'total ownership' stance on the customer and the outcomes delivered by EastwallCertification in one or more delivery methodologies is preferred but not requiredA college degree in technical or business disciplines is preferred but not requiredBenefitsComprehensive medical, dental, vision and life insurance.401k, FSA and LSA offeringsThree (3) weeks of paid time off annually, not including eight (8) paid company holidays.Annual conference & training budget.Company OverviewAzure Cloud Consulting, Strategy & Engineering It was founded in 2022, and is headquartered in Denver, Colorado, USA, with a workforce of 11-50 employees. Its website is https://www.eastwall.com.



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