Store Service Associate

Remote Full-time
Job Overview:

Walking into our stores is like coming home for you. You're an expert in athletic sneakers and apparel, and your collection continues to grow. You're always aware of the latest trends, and you're thrilled to share them with Customers. You have a natural ability to start up conversations, and you can easily adapt to different Customer types. Even in difficult situations, your... attitude remains positive, and you deal with challenges with a smile. You enjoy being a part of a team and continually working to improve your sales techniques. Your performance will be judged based on your personal and productivity goals, as well as your ability to provide a superior in-store experience for each Customer.

Responsibilities:
• Teamwork and product expertise are crucial elements in meeting customer expectations and providing top-quality sales service
• Top-performing retail businesses prioritize meeting sales goals, providing an outstanding customer experience, and maintaining up-to-date operational standards
• To stay motivated, create a vision board of your goals and remind yourself regularly of why you're working towards them
• Builds rapport with every customer by asking open-ended questions to assess their requirements
• Skillfulness in Learning and Sharing Expertise about Merchandise and Trends to Meet Customers’ Needs
• Maintains a strong understanding of all products, keeping up with both current and emerging industry trends
• When employees feel that they are part of a team and have a sense of belonging in the workplace, they are more likely to engage in their work and contribute to a positive atmosphere

Qualifications:
• Novice Retail Professional
• Successful customer service requires feeling confident and at ease when engaging with customers to deliver an exceptional experience
• The interaction with customers and athletic products fuels a passion to achieve exceptional outcomes
• Executes duties or responsibilities without being constantly monitored
• The job necessitates adaptability in scheduling, including availability on weekends, holidays, and during nontraditional hours

Benefits:
• 30-50% Employee Discount
• Without paid time off and paid parental leave, employees may feel like they are not able to fully prioritize their personal lives outside of work
• Weekly Pay
• Life insurance provides financial security for loved ones in the event of an unexpected death, helping to ensure their future is protected
• Advancement opportunities are accessible to dedicated and high-performing employees

About Us:

Foot Locker, Inc. stands as a leading global retailer of athletic footwear, apparel, and accessories, present in over 20 countries. We aim to provide customers with an extensive selection of premium products from top brands and create a memorable shopping experience both online and in-store. Our passion for sports and societal culture drives us to innovate and engage with the community through diversity and inclusion. We inspire and empower youth culture by promoting a love for sneaker culture. Join us, and never fall behind the competition

EEO Statement:

Our company values diversity and strives to create a welcoming and supportive work environment for individuals from all backgrounds. We believe in treating each employee with respect and creating opportunities for advancement for all

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