Sr. Systems Consultant - ERP & Infrastructure

Remote Full-time
Job title: Sr. Systems Consultant - ERP & Infrastructure in Dallas, TX at Centre Technologies

Company: Centre Technologies

Job description: Centre Technologies is a multi - million-dollar leading Managed Services Provider, Cloud Delivery and Cyber Security Company that provides secure by default solutions for our customers in the Houston, Austin, San Antonio and Dallas and surrounding areas. We employ IT experts who are able to identify, assess, design, deploy, and support any IT solution from the classic to the cutting-edge.
Centre Technologies is based in Texas and stands apart from its competitors with its methodologies, employees, and approach to IT solutions. The embodiment of this is our C-Stack™ methodology for creating a technology blueprint tailored to our customers that’s fully optimized for speed, security, efficiency, scalability, and manageability. We deliver IT solutions that look at a company’s big picture – not just provide product fulfillment. We tailor our Enterprise Consulting solutions to meet unique needs.
We are excited to announce we are expanding and looking to grow our team with a new BI Senior Technical Consultant!Position Summary
Conduct maintenance and upgrades and updates of physical servers, virtual servers, storage area networks, virtualization management systems, physical network uplinks, software defined networking, disaster recovery and backup systems.The Sr. Technical Consultant working on the Business Intelligence team would be focused on architecting and implementing various IT Infrastructure technologies as mentioned below with an emphasis on design, implementations for new and existing clients, migration and configuration of new hardware, verbose documentation of projects or task and other duties as assigned in support of the Business Intelligence Dynamics ERP Cloud solution.Essential Duties and Responsibilities

Customer remote support and occasional onsite work as needed


Maintain high server and system uptime SLAs


Manage server reporting and alert management


Maintain certifications with technology partners


Troubleshooting customer issues in an urgent fashion


Install and implement systems and solutions


Conduct post-sales follow-ups


Ensure proper tracking of work orders and incidents through an electronic help desk system


Problem management and resolution of issues in a timely manner


Prioritization of tasks and meeting of deadlines, excellent time management skills


The ability to mentor and guide peers and assist teammates when skill set requires


Entry of timesheets, expense reports and documentation on or before deadline


Keep up-to-date on market trends, theory and new ways of doing things; embrace change


Assist with change-management activities


Prepare and deliver complete and concise documentation for all projects


Present progress reports to immediate supervisor and or Project Manager


Manage multiple large scale projects in a fast paced environment


Quickly turn business problems into technical solutions


Manage configurations and the deployment of equipment in compliance with established technology policies


Participate in on-call schedule serving as one of the highest levels of escalation for network and security issues.
Education/Experience/Certifications

Associate’s Degree required (Bachelor’s Degree preferred)


10+ years hands-on IT experience


Certifications


VMware Certified Professional (VCP) required, VCAP desired


Microsoft MCSE required


Citrix CCA-V desired


Nerdio Certification desired


Areas of Expertise


Working knowledge of Windows Server 2008 R2/2012/2016/2019/2022


Expertise in creating repeatable, reliable, scalable systems architectures, with high availability, fault tolerance, performance tuning, monitoring, and statistics/metrics collection.


Expert level PowerShell experience; beyond running single cmdlets, experience with writing larger scripts and automation-driven processes.


Expert working knowledge (including the ability to setup, configure, upgrade, manage, and troubleshoot) Windows-based systems and services such as DHCP, DNS, IIS, MS-SQL, NPS, etc.


Experience in support/administration of Microsoft SQL Server.


Expert level experience with VMware ESXi 5.x/6.x is preferred


VMware experience with networking and Software Defined Networking is preferred


Experience with vCloud Director is a plus


Practical experience with Dell PowerEdge Servers and PowerConnect switches is preferred


Basic to intermediate knowledge and experience with Windows 7/8/10/11


Basic to intermediate knowledge and experience with Microsoft Teams technologies including basic troubleshooting of IM and presence, desktop sharing and mobile client connectivity


Basic to advanced knowledge of various Citrix Technologies including implementation and troubleshooting of all or some of these technologies: Citrix Virtual Apps and Desktops, Web Interface and Secure Gateway, NetScaler ADC and Access Gateway.


Advanced knowledge and experience with various VMware technologies including (but not limited to) migration, implementation and troubleshooting of all of some of these technologies: vCenter Server, ESXi, Operations Manager, NSX


Must demonstrate understanding of TCP/IP including layer 2/3 VLANs, and routing protocols such as BGP, EIGRP, OSPF, RIP, VRF.


Expert ability to troubleshoot IP networks


Intermediate to expert knowledge and experience with monitoring and assessment of system utilization, network performance and capacity planning


Advanced to expert knowledge and understanding of all layers of the OSI model


Basic to advanced knowledge and experience in automation including scripting, scheduled tasks, workflow design, mass deployment of software, etc.


Basic understanding of traffic prioritization and traffic shaping policies across adjacent and disjointed networks including the implementation and assessment of Quality of Service (QoS) queues and multicast traffic management


Basic to intermediate knowledge with Voice over Internet Protocol (VoIP) technologies including voice and SIP gateways


Basic to advanced knowledge of regulatory and compliance policies such as PCI, HIPPA, HITECH Act, Sarbanes-Oxley, etc.


Basic to advanced knowledge of data loss prevention
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Location: Dallas, TX

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