Sr. Partner Success Advisor - PATT (Planning, Vendor Management)
About the position At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. Join our collaborative and results-oriented Global Partner Organization, a team that is key to Workday's success. We are passionate about building strong partnerships that lead to innovation, growth, and most importantly, customer success. This is a unique opportunity to be part of a team that is shaping the future of our partner ecosystem. We are creating a unified, global partner strategy that values local perspectives and thrives on collaboration across all our programs and people. Responsibilities • Guide and support our partners and their managers, helping them grow their skills with a focus on key oCFO or oCHRO solutions. • Collaborate with partners on important and complex projects in Payroll, Absence, Time Tracking or Planning, Sourcing, Contingent Workforce and Contract Life cycle management. • Help improve the efficiency and quality of our services. • Develop and share best practices, documentation, and presentations for our oCFO or oCHRO solutions. • Become a go-to expert in your product area and how to best implement it. • Act as a point of contact for our partners when they need help with challenging customer situations. • Share your insights to help shape the future of our products and solutions. • Review and understand customer feedback on partner-led projects to provide effective support. • Advise partners on learning opportunities, certifications, and strategies for new Workday features. Requirements • 5+ years of experience as a consultant implementing Human Capital Management (HCM) systems. • 4+ years of hands-on experience with one or more of the following: Workday Payroll, Absence, or Time Tracking. • 3+ years of experience working with services partners. Nice-to-haves • Previous experience with a systems integrator, consulting firm, or enterprise software company is helpful but not required. • A talent for building and maintaining strong relationships. • Good analytical and problem-solving skills, with an eye for detail and continuous improvement. • Experience mentoring, training, or supporting others. • The ability to tackle business challenges using planning and reporting tools. • Experience managing multiple projects at once in a team-oriented environment. • Clear and effective communication skills (listening, speaking, and writing). • A professional and consultative approach to your work; you are comfortable working both independently and as part of a team. • The ability to build trust and credibility to achieve shared goals. • An organized approach to managing competing priorities. • Knowledge in one of the following areas: Human Capital Systems, Payroll Operations, Financial Planning, or Financial Operations. • A genuine passion for customer service and successful outcomes. Benefits • Workday Bonus Plan or a role-specific commission/bonus. • Annual refresh stock grants. • Flexible work schedule. Apply tot his job