Sr. Commercial Process Excellence Engineer (Remote)
The Senior Commercial Process Engineer is a strategic problem-solver and continuous improvement leader focused on optimizing Omnicell’s end-to-end commercial customer journey. This role combines industrial engineering discipline, Lean Six Sigma mastery, and business acumen to identify root causes of friction, redesign workflows, and create scalable future-state models that enhance customer and employee experience. As a trusted advisor across the commercial organization, the Senior Engineer bridges strategy and execution, turning vision into measurable operational improvement. This position is a remote position with a preference for candidates located near: Austin, TX, St. Petersburg, FL, or Pittsburgh, PA. Responsibilities • Lead complex process discovery and redesign initiatives across the customer journey, from pre-sale through renewal. • Conduct value stream mapping, data analysis, and scenario modeling to identify improvement opportunities. • Design future-state architectures that balance efficiency, compliance, and customer experience. • Partner with stakeholders to prioritize initiatives, define success metrics, and measure impact over time. • Serve as an internal Lean Six Sigma Black Belt, coaching teams through structured problem-solving (DMAIC, Kaizen, etc.). • Translate findings into actionable playbooks and executive presentations to inform decision-making. • Act as a change to champion-building alignment, facilitating workshops, and helping teams adopt new ways of working. Required Knowledge and Skills • Lean Six Sigma Black Belt (or equivalent certification and experience). • Strong analytical and visualization skills (e.g., Power BI, Minitab, Visio, Lucidchart, Excel, etc.). • Exceptional communication, facilitation, and stakeholder management skills. Basic Qualifications • Bachelor’s degree in Industrial Engineering, Business, Operations Management, or related discipline. • 7-10 years of experience in process improvement, operational excellence, or business transformation roles. Preferred Knowledge and Skills • Experience in a B2B healthcare technology or life sciences company. • Familiarity with Salesforce, Conga, Gainsight, or similar commercial systems. • Exposure to design thinking or customer journey mapping methodologies. Work Conditions • Remote position Apply tot his job