Specialist I, Billing & AR

Job Description Welcome to AMN Healthcare - Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don't just offer jobs - we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: • Named to Becker's Top 150 Places to Work in Healthcare - three years running. • Consistently ranked among SIA's Largest Staffing Firms in America. • Honored with Modern Healthcare's Innovators Award for driving change through innovation. • Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006. Job Summary The Specialist I, Client Accounts Receivable manages portfolios and is responsible for the timely conversion of receivables into cash in line with established client policies, procedures, and goals. This role administrates portfolios of clients, collects on past due accounts, and responsible for reporting and metrics provided to the team. This position provides assistance to their client accounting representatives with questions, issues, and reconciliations. Job Responsibilities • Collects on past due accounts and partners with clients to bring those accounts back to current status to ensure Daily Sales Outstanding (DSO) and company cash objectives are met. • Provides outstanding customer service to internal and external clients, identifies root causes of disputes, and works with the necessary departments to resolve the problem to prevent future disputes. • Efficiently maintains the Accounts Receivable portfolio and provide updates to Client Accounts Receivable Leadership regarding potential high risk accounts to ensure rapid collections. • Builds, runs, and reconciles Excel reports to reach team objectives. Details interactions in client databases such as PeopleSoft, Salesforce, Great Plains, Fieldglass and AMN Vendor Management Systems software. • Prepares adjustments, refunds, and payment applications in accordance with Client Accounts Receivable procedures. • Must be knowledgeable of client contracts, billing and timekeeping processes, aware of booking limits and exposure to accurately service accounts. Key Skills • Outstanding Communication • Customer Service Focus • Confidentiality • Interpersonal Skills Qualifications Education & Years of Experience • High School Diploma/GED plus 2-5 years of work experience Additional Experience • Accounts Receivable, billing, customer service or other relevant office experience Work Environment / Physical Requirements • Work is performed in an office/home office environment. • Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. Our Core Values • Respect • Passion • Continuous Improvement • Trust • Customer Focus • Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. Pay Rate $21.00 - $24.75 Hourly Final pay rate is dependent on experience, training, education, and location. Apply tot his job