Software Engineer in Test (QA Lead) (Remote in Canada)

The Role As a Software Test Engineer, you'll play a key role in ensuring the quality, reliability, and performance of our software while leading the QA function across the organization. You'll define and uphold testing and automation standards, mentor QA teammates, and partner closely with engineering and product to drive a culture of quality, empathy, and continuous improvement Salary 210.000 CAD per year. Who You Are • Strong programming skills in languages like Python, Typescript, or JavaScript • Experience with modern test automation tools (e.g., Cypress, Playwright, Selenium, Jest, Postman). • Experience using or experimenting with AI tools to enhance testing and development workflows (e.g. generating test scenarios, summarizing defect trends, or improving release readiness insights). • Experience in exploring new AI-driven methods that elevate QA effectiveness. • Proven experience leading QA initiatives and mentoring others in test automation or process improvement. • Familiarity with CI/CD systems (e.g., GitHub Actions). • Understanding of QA methodologies, SDLC, and automation best practices. • Experience using observability and monitoring tools (e.g., Sentry, Coralogix, Datadog, New Relic) to inform QA efforts. • Excellent communication, empathy, and collaboration skills, with the ability to align teams around shared goals. What You'll Do • Subject matter expert in leading and mentoring QA engineers, fostering a collaborative and empathetic team culture centered on growth and accountability. • Define, own, and meet quality metrics, setting clear goals for automation adoption, test coverage, and process improvements to evolve the QA function strategically over time. • Establish and maintain testing and automation standards, ensuring consistency and quality across all projects. • Design, develop, and maintain automated test suites for APIs, services, and front-end applications. • Build scalable test frameworks and tools that improve efficiency, reliability, and developer productivity. • Collaborate with cross-functional teams to define testing strategies and integrate automation into CI/CD pipelines. • Leverage observability tools (e.g., Sentry, Coralogix, Datadog) to monitor application stability, track defects in production, and feed insights back into test coverage improvements. • Leverage AI technologies to optimize QA workflows, automating repetitive tasks, improving test case generation, accelerating root cause analysis, and supporting data-driven decision-making. • Collaborate with engineering and product teams to identify opportunities where AI can improve efficiency, coverage, and overall product reliability. • Lead and participate in incident remediation. • Work collaboratively with software support specialists and customer success. • Continuously evaluate and adopt tools, frameworks, and processes that strengthen QA effectiveness. • Investigate and communicate software defects clearly, helping teams resolve issues quickly and prevent regressions Our Values Our values define who we are, what we do, how we hire, and how we do business. These core principles inform both our work and the way that we do it. We strive for a work environment grounded in curiosity and respect, where every member of our community can share their burning questions and bright ideas. • We're growing as partners on a shared journey. • We create space to be who we are. • We are human-centric. • We have a deep desire to solve hard problems. • We foster communication through empathy, humility, and openness. What you'll get working at Apploi • Health, Dental, and Vision insurance: coverage from day one • Unlimited PTO • RRSP • Wellness reimbursement • Excellent employee referral program • Healthy life/work balance • Fun, collaborative work environment • MacBook provided • Stipend for home office • Opportunities for growth About Apploi Apploi is helping healthcare facilities stabilize their workforce and increase occupancy in the midst of a labor shortage with an all-in-one platform built to hire, onboard, and schedule top healthcare talent. Working with over 9,000 healthcare organizations across the United States, our NYC-based tech company helps leaders solve the industry's most pressing problem: how to provide superb care with few workers and more turnover. With the Apploi platform, facilities can manage the staff experience from job post through shift fulfillment - empowering teams to fill roles quicker, lessen agency dependence, and increase occupancy rates. At Apploi, we pride ourselves on putting people first. This starts at the heart of the company, where we've created a workspace where we can be unapologetically ourselves. We're an eclectic and spirited bunch with amazing company culture, working together to revolutionize hiring! We're devoted to creating an excellent employee experience. Our team, culture, and benefits all make it an incredible place to work, so come join us! We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Apply tot his job