ServiceNow ITAM Business Analyst -Remote
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• *Title:**
ServiceNow ITAM Business Analyst -Remote
• *Location:**
Remote
• *Length**
:Long term
• *Restriction:**
w2 or c2c
• Description:
• Job Description:-
• Act as the primary Business Analyst for ServiceNow IT Asset Management with combined focus on Software Asset Management and CMDB.
• Facilitate workshops with the ITAM project team & CMDB owners to gather requirements, review the current state, and outline future process expectations.
• Gather, analyze, and document business, functional, and compliance requirements related to SAM and CMDB initiatives.
• Translate business requirements into clear functional specifications, user stories, and acceptance criteria for ServiceNow implementation teams.
• Participate in Sprint planning, backlog refinement, demos, and retrospectives.
• Required Skills**
:*
• 10+ years of IT / ServiceNow experience with focus on ITAM and CMDB
• Strong functional experience with ServiceNow SAM and CMDB
• ServiceNow Certified Systems Administrator (CSA)
• Solid understanding of ITAM, ITSM, ITIL processes, and software licensing models
• Proven experience creating BRDs, FRDs, user stories, and process flows
• Excellent stakeholder communication and analytical skills.
• Certifications:-*
• CIS – SAM / ITAM – Preferred
• ITIL Foundation – Preferred
• *Title:**
ServiceNow ITAM Business Analyst -Remote
• *Location:**
Remote
• *Length**
:Long term
• *Restriction:**
w2 or c2c
• Description:
• Job Description:-
• Act as the primary Business Analyst for ServiceNow IT Asset Management with combined focus on Software Asset Management and CMDB.
• Facilitate workshops with the ITAM project team & CMDB owners to gather requirements, review the current state, and outline future process expectations.
• Gather, analyze, and document business, functional, and compliance requirements related to SAM and CMDB initiatives.
• Translate business requirements into clear functional specifications, user stories, and acceptance criteria for ServiceNow implementation teams.
• Participate in Sprint planning, backlog refinement, demos, and retrospectives.
• Required Skills**
:*
• 10+ years of IT / ServiceNow experience with focus on ITAM and CMDB
• Strong functional experience with ServiceNow SAM and CMDB
• ServiceNow Certified Systems Administrator (CSA)
• Solid understanding of ITAM, ITSM, ITIL processes, and software licensing models
• Proven experience creating BRDs, FRDs, user stories, and process flows
• Excellent stakeholder communication and analytical skills.
• Certifications:-*
• CIS – SAM / ITAM – Preferred
• ITIL Foundation – Preferred