Senior Vice President, Independent Retail Sales
About the RoleThe Senior Vice President of Independent Retails Sales plays a critical role in driving segment strategy and execution. Under the direction of the CCO, this role is responsible for building and sustaining sales talent, programs, and processes that are scalable, efficient, and aligned with business needs.This leader will represent a $2B+ market segment and be responsible for the implementation and long-term success of our go-to-market retail strategies and customer partnerships. With a strong focus on leveraging our historical success and building for future growth, this position plays a critical role in the overall success of the company. Success will be measured through the development and tracking of Key Performance Indicators (KPIs) each year and building a sustainable, long-term model that can help grow the business on a national scale.This role manages a team of field sales professionals who understand how to maintain the current customer base while attracting new customers.What You'll Do· Lead all sales and customer-relation efforts in the Independent Retail segment· Set goals for each territory with periodic feedback in order to drive success at all levels of retail pharmacy, including LTC, Mail Order and Secondary.· Spend time with the field sales team and customers learning where Morris & Dickson can help them grow and offer solutions for managing their pharmacies.· Drive the sales prospecting process and keep an accurate pipeline of future customers· Improve customer interactions with a focus on communications designed to optimize the customer experience, as well as a streamlined process for staying in touch on important issues· Manage the annual Trade Show appearances with the goal of improving ROI and increasing the pull-through with these interactionsWhat Success Looks Like· Develop targeting and segmentation strategies with the ability to measure outcomes at all levels of the Independent Retail team, including Retail, LTC and secondary opportunities.· Develop annual business plans that meet and support the goals of the organization· Establish a rigorous sales funnel pipeline process that can be used by Finance to forecast sales throughout the year· Help establish the Customer Operations team so it can support customer relations, including Pricing and Customer Service· Platform current and future processes on a CRM and provide the necessary training so it is used as a workflow tool within the companyWhat You’ll Need to Succeed· Bachelor’s degree, preferably in Sales, Marketing or Management· 12+ years of experience in Sales and organizational leadership· Strong understanding of pharmaceutical wholesaling industry and its role in supply chain· Experience in negotiating and developing contracts with customers· Ability to communicate with clarity across commercial and administrative teams· Familiarity with CRM systems and financial reporting tools· Experience in healthcare, pharmaceutical, or specialty industries preferred· Travel, up to 75% of the timeComprehensive BenefitsMedical, Dental, and Vision InsuranceHRA, HSA, and FSA reimbursement accountsBasic & Voluntary Life InsuranceShort & Long-term Disability InsurancePaid Time OffPaid HolidaysFitness Program ReimbursementEmployee Assistance Program401K Savings Plan with a company matchWhy Join UsAt M&D, you’ll be part of a mission that matters. We take pride in our history, but we’re building for the future, and that means investing in people who care about doing meaningful work with a strong, stable company. You’ll find growth opportunities, teammates who have your back, and leaders who support your development. When you bring your best, we make a bigger difference, together.