Senior Test Lead – CRM Migration

We are seeking a highly experienced Senior Test Lead to take full ownership of testing activities for a major CRM migration from Veeva CRM to Vault CRM. This role will drive end-to-end test planning, execution, triage, and continuous improvement across multiple business and technical workstreams. The ideal candidate brings strong leadership, deep experience in complex test programs, and a background in Life Sciences or regulated environments. Role Purpose Own the delivery of the finalized test strategy and test plan for a multi-workstream CRM migration initiative. Ensure all testing cycles meet regulatory, quality, and business requirements for successful US market implementation. Key Responsibilities Test Strategy Ownership & Execution • Serve as the primary owner of the end-to-end test strategy and plan. • Execute, monitor, and continuously refine the test plan as project needs evolve. • Ensure all test phases meet defined entry/exit criteria, timelines, and deliverables. Operational Leadership • Coordinate business, application, interface, and IT testing activities across workstreams. • Lead daily test execution and progress tracking. • Facilitate defect triage and work closely with development teams to resolve issues quickly. • Manage test logistics (access, environments, timing, resources). Continuous Improvement • Identify opportunities to optimize test processes and documentation. • Enhance test case design, traceability, and defect management frameworks. Stakeholder Engagement & Reporting • Act as the main liaison between testing teams, project leadership, and business stakeholders. • Communicate progress, risks, dependencies, and resource needs proactively. • Support go/no-go readiness assessments and phase-gate approvals. Regulatory Compliance & Documentation • Ensure all testing activities align with GxP and regulatory expectations. • Partner with validation and quality teams to maintain audit-ready documentation. Required Experience • Proven experience owning and executing complex, multi-workstream test strategies. • Experience leading test efforts for large enterprise CRM migrations (Veeva experience strongly preferred). • Strong background in end-to-end, system integration, and cross-functional testing. • Experience working in Pharmaceutical/Life Sciences environments; familiar with GxP testing requirements. • Demonstrated ability to manage test governance, drive improvements, and ensure high-quality delivery. Apply tot his job