Senior Software Engineer – Customer Order Management Operations (Remote) – arenaflex

Remote Full-time
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About arenaxflex – shaping the future of digital order fulfillment
arenaflex is a fast‑growing leader in the e‑commerce enablement space, delivering next‑generation order management platforms that empower retailers, wholesalers, and B2B enterprises to orchestrate complex fulfil‑ment workflows with speed, reliability, and insight. Our cloud‑native solutions power millions of transactions each day, integrating seamlessly with inventory, shipping, payment, and CRM systems worldwide. As the market demands ever‑greater agility, arenaflex invests heavily in cutting‑edge technologies, continuous delivery pipelines, and a culture of relentless improvement. We are looking for a senior‑level engineer who thrives in a remote‑first environment, loves to tackle ambiguous problems, and wants to make a measurable impact on the experiences of both customers and internal stakeholders.

Position Summary – What you’ll do as a Senior Software Engineer
In this role you will be the technical steward for our Customer Order Management Operations product suite. You will independently design, develop, and refactor high‑performance services that adapt to evolving business requirements while mentoring junior talent and championing best‑in‑class engineering practices. Your contributions will directly affect the reliability, security, and scalability of the platforms that keep thousands of merchants moving goods and services to end‑users around the globe.

Core Responsibilities

Delivery & Execution (≈50 % of time) – Write clean, production‑ready code in Java, TypeScript, or comparable languages; develop comprehensive unit, functional, destructive, and performance test suites; automate CI/CD pipelines; and deploy features reliably to our GCP‑based environment.
Solution Architecture & Refactoring – Continuously evaluate legacy components, propose modernization road‑maps, and execute refactoring initiatives that improve maintainability, reduce technical debt, and boost system resilience.
Operational Excellence (≈10 % of time) – Participate in on‑call rotations, respond to incident alerts, execute documented SOPs, and perform root‑cause analyses using modern debugging tools.
Mentorship & Enablement (≈10 % of time) – Guide junior engineers on modern software frameworks, code review standards, and effective problem‑solving strategies; lead technical discussions and knowledge‑sharing sessions.
Planning & Alignment (≈20 % of time) – Collaborate with product owners, UX designers, and cross‑functional teams in agile ceremonies; translate user stories into developer‑ready, testable specifications; and ensure clear, multi‑modal communication for diverse audiences.
Lifelong Learning (≈20 % of time) – Pursue formal and informal learning opportunities, experiment with new tools or patterns, and share insights that drive continuous improvement across the organization.


Minimum Qualifications – What you must bring today

Legal eligibility to work in the United States and age of 18 years or older.
Bachelor’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent practical experience).
At least 3 years of professional software development experience, with a strong emphasis on back‑end services and cloud‑native architectures.
Proficiency in an object‑oriented language such as Java, and experience with front‑end technologies including HTML, CSS, and JavaScript/TypeScript frameworks.
Solid understanding of relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, DynamoDB) database design, querying, and performance tuning.
Hands‑on experience with Linux/Unix system administration, including shell scripting, process monitoring, and security hardening.
Familiarity with CI/CD tools (Jenkins, GitHub Actions, CircleCI) and version‑control systems (Git).
Demonstrated ability to work in an operations‑focused setting, handling incident calls and executing standard operating procedures.


Preferred Qualifications – Skills that set you apart

2‑4 years of experience specifically building or supporting order‑management or e‑commerce platforms.
Experience with containerization (Docker, Kubernetes) and orchestration in Google Cloud Platform (GCP) environments.
Knowledge of DevOps philosophies, including infrastructure‑as‑code (Terraform, Pulumi) and automated monitoring/logging (Stackdriver, Prometheus).
Expertise in designing systems for high availability, disaster recovery, performance optimization, and robust security (OAuth2, JWT, RBAC).
Proven record of creating technical roadmaps, estimating effort, and modernizing legacy codebases.
Strong written and verbal communication skills, with a talent for translating complex technical concepts to non‑technical stakeholders.
Demonstrated collaborative mindset—ability to work fluidly across product, design, QA, and business teams.


Key Skills & Competencies

Global Perspective: Ability to think beyond local requirements and design solutions that scale internationally.
Ambiguity Management: Comfortable navigating unclear requirements and turning them into actionable development plans.
Nimble Learning: Quick adoption of emerging technologies, frameworks, and industry best practices.
Self‑Development: Proven habit of continuous personal skill growth and knowledge sharing.
Collaboration & Innovation: Proactive in fostering an environment that encourages experimentation and creative problem‑solving.
Situational Adaptability: Able to adjust communication style and work approach to suit varied audiences and shifting priorities.
Results‑Driven Mindset: Consistently meets deadlines, delivers high‑quality code, and exceeds performance expectations.


Career Growth & Learning Opportunities at arenaflex
At arenaflex, we view every engineer as a future leader. As you deliver high‑impact features, you will have access to:

Technical Leadership Pathways: From Senior Engineer to Staff Engineer, Principal Engineer, or Engineering Manager—with clear expectations and mentorship at each step.
Continuous Education Stipends: Annual budget for conferences, certifications, or online courses (e.g., Coursera, Udacity, Pluralsight).
Internal Tech Talks & Hack Weeks: Regular forums where teams showcase innovations, share lessons learned, and experiment with emerging tech stacks.
Cross‑Team Rotations: Opportunities to work briefly with product, data science, or reliability engineering groups to broaden your expertise.
Mentorship Programs: Both as a mentor and mentee, you’ll develop coaching skills and receive guidance on career planning.


Work Environment & Culture – Why arenaflex is a Great Place to Thrive
arenaflex embraces a remote‑first philosophy, trusting engineers to deliver results from wherever they are most productive. Our culture is built on:

Transparency: Open‑source‑style documentation, shared roadmaps, and regular all‑hands updates keep everyone aligned.
Autonomy & Accountability: Engineers own end‑to‑end features, from design through production support.
Diversity & Inclusion: We actively recruit and retain talent from varied backgrounds, fostering an environment where every voice is heard.
Well‑Being: Flexible work hours, mental‑health resources, and a stipend for home‑office equipment ensure you stay comfortable and focused.
Fun & Community: Virtual coffee chats, quarterly team‑building retreats, and a Slack channel dedicated to non‑work interests (gaming, books, fitness).


Compensation, Perks & Benefits (General Overview)
While specific salary figures are market‑adjusted, you can expect a competitive total‑target‑compensation package that includes:

Base salary aligned with senior‑level benchmarks for remote engineers in the United States.
Annual performance bonus tied to individual and company outcomes.
Equity grants (stock options or restricted stock units) that let you share in arenaflex’s long‑term growth.
Comprehensive health, dental, and vision plans, including HSA/FSA contributions.
401(k) plan with company match.
Generous paid time off (PTO), sick days, and holidays.
Learning & development budget, conference attendance, and certifications.
Home‑office stipend for ergonomic furniture, monitors, or high‑speed internet.
Employee assistance program (EAP) and mental‑health counseling.


How to Apply – Take the Next Step with arenaflex
If you’re excited to shape the future of order management, love solving complex technical challenges, and thrive in a collaborative, remote‑first setting, we want to hear from you. Submit your resume, a concise cover letter highlighting relevant experience, and any portfolio or GitHub links that demonstrate your engineering prowess.
Ready to join a high‑performing team that values innovation, growth, and impact? Apply Now and embark on your next career adventure with arenaflex!
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