Senior Member Marketing Manager

Remote Full-time
Senior Member Marketing ManagerLocation: Work is fully remote, but an ideal candidate would be located in NYCWho Is Parsley Health?Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest healthcare company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.The Opportunity:Parsley Health is building the future of personalized, preventative care—and our members are at the center of it. We’re looking for a creative, detail-oriented Senior Member Marketing Manager to lead the entire member journey from onboarding and engagement to reactivation and referrals.You’ll own all organic, lifecycle-driven channels, including email/SMS flows, social media, newsletters, ambassador programs, and loyalty campaigns. You'll work closely with the Growth Marketing Manager to ensure a smooth end-to-end experience, while taking full ownership of member retention, reactivation, and satisfaction.What You’ll Do: Lead lifecycle marketing strategy across email, SMS, CRM, and pushOwn all creative and execution of onboarding, engagement, and winback flowsManage social media strategy and content across platformsLead creative team to develop high-performing, member-facing assetsLead ambassador, referral, and loyalty programsDevelop dashboards and reporting to monitor member retention, engagement, & NPSPartner closely with Product and Sales/MX to improve the member experienceWrite and manage member newsletters, announcements, and promotionsChampion the voice of the member in all messaging touchpointsWhat You’ll Need: 5-10 years experience in lifecycle marketing, CRM, or member engagement rolesFluent in Iterable (or similar lifecycle platforms)Strong analytical chops–track metrics, spot drop-offs, and experiment to improveCreative thinker who can write compelling member copy and social posts and lead others to do the sameExperience running social or ambassador programs with real engagement resultsComfortable working cross-functionally with product, design, and support teamsExcited by the idea of improving retention, reducing churn, and driving referralsDeeply passionate about root-cause healthcare and empowering people to stay wellFamiliarity using a MacBook, Google suite, Slack and ZoomBenefits and Compensation:Equity Stake401(k) + Employer Matching programRemote-first with the option to work from one of our centers in NYC or LA Complimentary Parsley Health Complete Care membershipSubsidized Medical, Dental, and Vision insurance plan optionsGenerous 4+ weeks of paid time offAnnual professional development stipendAnnual wellness stipendParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. The starting salary for this role is between $119,000 / $140,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. Important note:In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. We look forward to connecting!Originally posted on Himalayas

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