Senior Manager, Demand Planning – Social Media Customer Support Leader (Remote – FMCG & Retail Forecasting)
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About arenaflex – Pioneering the Future of Consumer Goods
At arenaflex, we are more than a global leader in fast‑moving consumer goods (FMCG); we are a community of innovators, problem‑solvers, and passionate professionals dedicated to delivering delightful experiences to millions of customers every day. Our portfolio spans iconic beverage brands, premium coffee solutions, and a wide range of consumables that brighten households worldwide. With a commitment to sustainability, digital transformation, and employee empowerment, arenaflex offers a vibrant environment where every voice matters and every idea can shape the next generation of products.
Why This Role Is a Game‑Changer
We are searching for a dynamic, strategic, and hands‑on senior leader to own the end‑to‑end demand planning function for our North American business unit, with a special focus on social‑media driven customer support. This is a unique opportunity to blend analytical rigor, cross‑functional collaboration, and a deep understanding of the digital consumer landscape—all while working from the comfort of your home office.
Key Responsibilities
Strategic Demand Planning & S&OP Leadership
Lead the Sales & Operations Planning (S&OP) process for the Americas BU, integrating data from social‑media channels, e‑commerce, and traditional retail outlets.
Develop, validate, and publish a long‑term demand plan in Microsoft Excel, then translate it into Anaplan and SAP models, adhering to all cut‑off deadlines.
Data Governance & Model Management
Maintain high‑quality, timely data inputs within Anaplan, ensuring forecasting accuracy meets or exceeds agreed‑upon KPIs.
Review and approve scenario assumptions to support the execution of the corporate Annual Business Plan (ABP) and the latest Revised Forecast (LRP).
New Product Introduction (NPD) & Inventory Optimization
Accelerate the planning and launch of new products, delivering precise demand estimates to minimize risk and avoid stock‑outs.
Collaborate closely with Business Development, Marketing, and Commercial teams to assess how new SKUs, promotions, and campaigns impact demand and supply plans.
Cross‑Functional Collaboration
Partner with Marketing to translate social‑media insights into quantifiable demand signals.
Work with Supply Chain, Finance, and Sales to identify potential supply constraints, excess inventory, and product obsolescence risks.
Provide actionable recommendations during each S&OP cycle, highlighting risks such as NPD delistings, supply shortages, or slow‑moving inventory.
Leadership & Continuous Improvement
Mentor junior analysts and foster a culture of data‑driven decision‑making across the organization.
Lead initiatives to improve forecasting methodologies, incorporate advanced analytics, and streamline planning processes.
Champion best practices in demand planning, ensuring alignment with corporate goals and industry standards.
Essential Qualifications
Education: Bachelor’s degree in Business, Supply Chain Management, Economics, Statistics, or a related field (Master’s degree preferred).
Experience: Minimum 5 + years of progressive demand planning experience within the FMCG or retail environment.
Domain Expertise: Proven track record in demand planning for a portfolio that includes espresso machines, consumables, and related categories.
Technical Proficiency: Hands‑on experience with Anaplan and SAP (or comparable demand‑planning platforms); advanced proficiency in Microsoft Excel and familiarity with ERP tools.
Analytical Skills: Strong quantitative abilities, meticulous attention to detail, and a passion for turning data into actionable insights.
Leadership Qualities: Demonstrated independence, sound judgment, proactive problem‑solving, and the capacity to influence without direct authority.
Communication Skills: Excellent written and verbal communication abilities; skillful at presenting complex data to non‑technical stakeholders.
Preferred Qualifications & Additional Skills
Advanced degree (MBA, MSc) in Supply Chain, Analytics, or a related discipline.
Experience in social‑media analytics and integrating those insights into demand forecasts.
Familiarity with predictive modeling, machine‑learning techniques, or advanced statistical software (e.g., R, Python).
Track record of leading virtual, cross‑functional teams across multiple time zones.
Certification in APICS CPIM, CSCP, or related demand‑planning credentials.
Core Competencies for Success
Strategic Thinking: Ability to see the big picture while drilling down into granular data.
Collaboration: Comfortable working remotely with diverse teams, building trust, and driving consensus.
Problem Solving: Anticipates challenges, develops mitigation strategies, and swiftly addresses issues.
Adaptability: Thrives in a fast‑changing environment where new products, promotions, and market dynamics emerge regularly.
Customer‑Centric Mindset: Understands the impact of demand planning on customer experience, especially in the digital/social media space.
What You’ll Gain – Career Growth & Learning Opportunities
At arenaflex, your development is a priority. As a senior leader, you will:
Work directly with senior executives, gaining visibility into corporate strategy.
Participate in global demand‑planning forums, sharing best practices and learning from peers worldwide.
Access continuous learning programs, including certifications, workshops, and mentorship initiatives.
Lead high‑impact projects that shape the future of product launches, sustainability initiatives, and digital commerce.
Potentially advance into broader supply‑chain leadership roles such as Head of Demand Planning, VP of Operations, or General Management positions.
Work Environment & Culture at arenaflex
Remote‑First Flexibility: This role is 100 % work‑from‑home, enabling you to design a workspace that maximizes productivity and work‑life balance.
Purpose‑Driven Mission: We are committed to delivering safe, high‑quality products while reducing environmental impact. Your work directly contributes to a sustainable future and happy consumers.
Inclusive Community: arenaflex celebrates diversity and fosters a culture where every employee feels heard, respected, and empowered to bring their authentic selves to work.
Collaborative Technology Stack: Leverage cutting‑edge collaboration tools (Microsoft Teams, Slack, Miro) and data platforms to stay connected with global teams.
Compensation, Perks & Benefits (Typical for this Level)
Competitive annual salary ranging from $95,000 – $115,000 (aligned with market benchmarks for senior demand‑planning roles).
Performance‑based bonuses and long‑term incentive opportunities.
Comprehensive health, dental, and vision coverage for you and your dependents.
Retirement savings plan with company matching contributions.
Generous paid time off, parental leave, and flexible holiday schedules.
Professional development stipend for certifications, conferences, and courses.
Home‑office allowance to equip your remote workspace with ergonomic furniture and technology.
Employee assistance programs, wellness initiatives, and virtual social events.
How to Apply – Join arenaflex’s Trailblazing Team
If you are a forward‑thinking demand‑planning professional with a passion for leveraging social‑media insights to drive business success, we would love to hear from you. Embrace the opportunity to influence a multinational FMCG powerhouse while enjoying the flexibility of remote work.
Take the next step: Click the “Apply Now” button below, submit your resume, and include a brief cover letter outlining your experience with Anaplan, SAP, and social‑media forecasting.
Become a part of arenaflex—where innovation meets purpose, and where your career can flourish.
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Apply Now
About arenaflex – Pioneering the Future of Consumer Goods
At arenaflex, we are more than a global leader in fast‑moving consumer goods (FMCG); we are a community of innovators, problem‑solvers, and passionate professionals dedicated to delivering delightful experiences to millions of customers every day. Our portfolio spans iconic beverage brands, premium coffee solutions, and a wide range of consumables that brighten households worldwide. With a commitment to sustainability, digital transformation, and employee empowerment, arenaflex offers a vibrant environment where every voice matters and every idea can shape the next generation of products.
Why This Role Is a Game‑Changer
We are searching for a dynamic, strategic, and hands‑on senior leader to own the end‑to‑end demand planning function for our North American business unit, with a special focus on social‑media driven customer support. This is a unique opportunity to blend analytical rigor, cross‑functional collaboration, and a deep understanding of the digital consumer landscape—all while working from the comfort of your home office.
Key Responsibilities
Strategic Demand Planning & S&OP Leadership
Lead the Sales & Operations Planning (S&OP) process for the Americas BU, integrating data from social‑media channels, e‑commerce, and traditional retail outlets.
Develop, validate, and publish a long‑term demand plan in Microsoft Excel, then translate it into Anaplan and SAP models, adhering to all cut‑off deadlines.
Data Governance & Model Management
Maintain high‑quality, timely data inputs within Anaplan, ensuring forecasting accuracy meets or exceeds agreed‑upon KPIs.
Review and approve scenario assumptions to support the execution of the corporate Annual Business Plan (ABP) and the latest Revised Forecast (LRP).
New Product Introduction (NPD) & Inventory Optimization
Accelerate the planning and launch of new products, delivering precise demand estimates to minimize risk and avoid stock‑outs.
Collaborate closely with Business Development, Marketing, and Commercial teams to assess how new SKUs, promotions, and campaigns impact demand and supply plans.
Cross‑Functional Collaboration
Partner with Marketing to translate social‑media insights into quantifiable demand signals.
Work with Supply Chain, Finance, and Sales to identify potential supply constraints, excess inventory, and product obsolescence risks.
Provide actionable recommendations during each S&OP cycle, highlighting risks such as NPD delistings, supply shortages, or slow‑moving inventory.
Leadership & Continuous Improvement
Mentor junior analysts and foster a culture of data‑driven decision‑making across the organization.
Lead initiatives to improve forecasting methodologies, incorporate advanced analytics, and streamline planning processes.
Champion best practices in demand planning, ensuring alignment with corporate goals and industry standards.
Essential Qualifications
Education: Bachelor’s degree in Business, Supply Chain Management, Economics, Statistics, or a related field (Master’s degree preferred).
Experience: Minimum 5 + years of progressive demand planning experience within the FMCG or retail environment.
Domain Expertise: Proven track record in demand planning for a portfolio that includes espresso machines, consumables, and related categories.
Technical Proficiency: Hands‑on experience with Anaplan and SAP (or comparable demand‑planning platforms); advanced proficiency in Microsoft Excel and familiarity with ERP tools.
Analytical Skills: Strong quantitative abilities, meticulous attention to detail, and a passion for turning data into actionable insights.
Leadership Qualities: Demonstrated independence, sound judgment, proactive problem‑solving, and the capacity to influence without direct authority.
Communication Skills: Excellent written and verbal communication abilities; skillful at presenting complex data to non‑technical stakeholders.
Preferred Qualifications & Additional Skills
Advanced degree (MBA, MSc) in Supply Chain, Analytics, or a related discipline.
Experience in social‑media analytics and integrating those insights into demand forecasts.
Familiarity with predictive modeling, machine‑learning techniques, or advanced statistical software (e.g., R, Python).
Track record of leading virtual, cross‑functional teams across multiple time zones.
Certification in APICS CPIM, CSCP, or related demand‑planning credentials.
Core Competencies for Success
Strategic Thinking: Ability to see the big picture while drilling down into granular data.
Collaboration: Comfortable working remotely with diverse teams, building trust, and driving consensus.
Problem Solving: Anticipates challenges, develops mitigation strategies, and swiftly addresses issues.
Adaptability: Thrives in a fast‑changing environment where new products, promotions, and market dynamics emerge regularly.
Customer‑Centric Mindset: Understands the impact of demand planning on customer experience, especially in the digital/social media space.
What You’ll Gain – Career Growth & Learning Opportunities
At arenaflex, your development is a priority. As a senior leader, you will:
Work directly with senior executives, gaining visibility into corporate strategy.
Participate in global demand‑planning forums, sharing best practices and learning from peers worldwide.
Access continuous learning programs, including certifications, workshops, and mentorship initiatives.
Lead high‑impact projects that shape the future of product launches, sustainability initiatives, and digital commerce.
Potentially advance into broader supply‑chain leadership roles such as Head of Demand Planning, VP of Operations, or General Management positions.
Work Environment & Culture at arenaflex
Remote‑First Flexibility: This role is 100 % work‑from‑home, enabling you to design a workspace that maximizes productivity and work‑life balance.
Purpose‑Driven Mission: We are committed to delivering safe, high‑quality products while reducing environmental impact. Your work directly contributes to a sustainable future and happy consumers.
Inclusive Community: arenaflex celebrates diversity and fosters a culture where every employee feels heard, respected, and empowered to bring their authentic selves to work.
Collaborative Technology Stack: Leverage cutting‑edge collaboration tools (Microsoft Teams, Slack, Miro) and data platforms to stay connected with global teams.
Compensation, Perks & Benefits (Typical for this Level)
Competitive annual salary ranging from $95,000 – $115,000 (aligned with market benchmarks for senior demand‑planning roles).
Performance‑based bonuses and long‑term incentive opportunities.
Comprehensive health, dental, and vision coverage for you and your dependents.
Retirement savings plan with company matching contributions.
Generous paid time off, parental leave, and flexible holiday schedules.
Professional development stipend for certifications, conferences, and courses.
Home‑office allowance to equip your remote workspace with ergonomic furniture and technology.
Employee assistance programs, wellness initiatives, and virtual social events.
How to Apply – Join arenaflex’s Trailblazing Team
If you are a forward‑thinking demand‑planning professional with a passion for leveraging social‑media insights to drive business success, we would love to hear from you. Embrace the opportunity to influence a multinational FMCG powerhouse while enjoying the flexibility of remote work.
Take the next step: Click the “Apply Now” button below, submit your resume, and include a brief cover letter outlining your experience with Anaplan, SAP, and social‑media forecasting.
Become a part of arenaflex—where innovation meets purpose, and where your career can flourish.
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Apply Now