Senior Learning Specialist- California

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).Duties & Responsibilities: Facilitate classes with a professional, approachable, supportive energy.Manage learner conduct to promote comfort, support, engagement, and successful learning.Work closely and collaboratively with instructional designers, subject matter experts, and key stakeholders to ensure training translates to employee success.Ensure learning objectives are achieved via class sessions as appropriate.Deliver instructional materials to meet learner needs including varying backgrounds, learning styles, special needs and technology issues when needed. Foster the development of critical thinking. Be attentive to adoption/retention of content by learners and adjust delivery to accommodate.Provide ongoing educational support to learners at any time including after training.Assist with content creation and enhancements as requested from L&D team leads.Assist L&D team with bulletins, SOPs, and LMS needs of learner etc. as needed.May be asked to become a subject matter expert for a specific function or to be cross-trained. May be asked to support projects not related to California. Mentor teammates in understanding our materials, processes and facilitation techniques.Assist with facilitation feedback and content review of some learning materials.Execute comprehensive training programs designed to develop CA Market Capture (account management) and CA Information & Assistance teams’ skills and competencies.Execute comprehensive training programs designed to improve onboarding effectiveness and speed to productivity for new hires.Partner with regional leadership to ensure training initiatives align with market-specific strategies, driving measurable growth and success.Required Skills:Understanding of adult learning principles and learner accessibility challenges. Experience partnering with operations leaders to provide solutions to learning concerns.Experience partnering with Instructional Designers to enhance materials and provide learner-based evidence and feedback for curriculum development needs. Highly organized with attention to detail and the ability to work under varying, often strict deadlines and effectively prioritize workload.Demonstrates an intense curiosity and commitment to constantly learn along with an affinity to workforce diversity.Facilitation experience – both VILT & ILT – combined with professional and technical skills.Experience with Learning Management Systems and authoring tools (Articulate, Camtasia).Advanced Microsoft Office Suites 365, Zoom, and other office/class tools.High Emotional Intelligence, professional composure and collaborative spirit.Knowledge of commonly used training concepts (ADDIE, SAM, Design Thinking).Strong verbal and written communications skills. Effectively communicates with colleagues, program participants and other stakeholders.Experience leading, mentoring or coaching others.Qualifications:Education:BA / BS in Education, Business, or related field preferred. Substantial professional experience in a related field may be considered in lieu of a formal degree. Experience:5+ years’ experience in sales training/enablement, including analysis and development of custom sales programs.5+ years’ experience facilitating training events including virtually.3+ years’ experience creating training materials and aids; Articulate, Camtasia preferred.3+ year experience partnering with SMEs on learning related projects.1+ year experience in a supervisory, coach or mentor role.Excellent attention to detail and written communication skills required.Certification:The following are a plus:Bilingual Spanish for facilitation and ID supportExperience creating customer training materialsC.P.T.D. (Certified Professional in Talent Development) ORA.P.T.D (Associate Professional in Talent Development) ORCertified Instructional DesignerProfessional certifications such as DISC, Hogan, EQWorking Conditions: Candidates must reside in California (Pacific Time Zone) Traditional home office setting.Supervisory Responsibility (If applicable): Mentoring of team members involved in staff training and class facilitation.Compensation Range: $90,000- $110,000 annual salaryThe above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classifiedPublic Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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