Senior Identity Access Management Analyst (Hybrid/Remote Opportunity)

Remote Full-time
About the position

The Senior Identity Access Management Analyst is a key technical role within the Information Security organization at UMass Amherst, responsible for supporting critical IT applications and infrastructure services. This position focuses on developing and administering Identity and Access Management (IAM) capabilities, ensuring compliance with security, privacy, and regulatory requirements while performing security analysis and risk assessments.

Responsibilities
• Execute and improve Identity and Access Management (IAM) control activities including access provisioning, entitlement review, and role-based authorization.
• Collaborate with Human Resources to maintain access and authorization controls.
• Identify and resolve gaps in business processes related to security and authorization setup.
• Interact with end users and data custodians to ensure compliance with access controls and audit procedures.
• Provide operational support for authentication services such as Multi-Factor Authorization (MFA) and Active Directory.
• Document and lead remediation of information security issues impacting identity management systems.
• Develop security awareness and education programs for the university community.
• Respond to internal and state auditor requests as needed.
• Perform security risk assessments and audits according to established policies.
• Research and promote IT security policies to protect university data and assets.

Requirements
• High school diploma with 7 years of IT experience; an Associate's degree may substitute for 2 years of experience; a Bachelor's degree may substitute for 4 years of experience.
• Working knowledge of security, privacy, audit, and compliance requirements applicable to IAM in higher education (GDPR, HIPAA, PCI DSS, etc.).
• Well-versed in IAM principles and policies, including access governance and authentication protocols.
• Working knowledge of Active Directory and security group structures.
• Experience with enterprise application security administration tools and IdM application suites.
• Knowledge of Multi-Factor Authentication (MFA) solutions and technologies.
• Strong oral and written communication skills for preparing and delivering information security procedures.

Nice-to-haves
• Hands-on experience with Identity Management Software (Grouper, coManage, MidPoint).
• Knowledge of Critical Security Controls.
• Familiarity with authentication protocols such as LDAP, Kerberos, and SAML.
• Prior IT operations experience in a higher education environment.
• ITIL Foundations Certification.

Benefits
• Hybrid work schedule options.
• Remote work schedule options.

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