Senior HR/People Ops Specialist – Payroll, Benefits & Compliance

What we are buildingMimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work.Your missionWe’re transitioning ~200 employees in Costa Rica from EOR to a fully owned local entity. This is a high-impact operational shift. If payroll, benefits, or compliance obligations are wrong or missed, employees will feel it immediately. Your role will be to own the execution and integrity of this system — keeping it running cleanly, compliantly, and at scale.You’ll go from cleaning and validating payroll inputs to owning statutory compliance, to shaping how we operate locally as we scale, with the potential to grow into leading all People Operations & HR in the region.What you will work onOwn pre-hire compliance requirements, including right to work checks, documentation, and contract readiness, ensuring employees are correctly set up before day 1Handle new joiner, leaver, and employment change transactions – generating contracts, amendments, employment verifications, salary certificates, and formal noticesPrepare, validate, and submit payroll inputs, including salary, incentives, deductions, and adjustmentsAudit outputs from payroll providers, reconciling discrepancies and catching errors before employees doEnsure correct handling of social security contributions, income tax withholdings, and settlements, including cesantías and liquidacionesOwn enrolment, changes, and issue resolution for private healthcare and statutory benefitsManage leave processes, including statutory and company leave, ensuring alignment across policy, systems, and payroll outputsBe the go-to person for employee queries on employment terms, payslips, taxes, and benefits, resolving issues with clarity and confidenceStay ahead of regulatory changes and implement them proactively, ensuring our practices are compliant with CCSS, MTSS, DGT, and INSSupport audits, filings, and statutory reporting for Costa RicaMaintain clean, structured employee data across HRIS and payroll systemsWhat success looks likePayroll runs accurately and on time without last-minute correctionsCompliance risks are identified and resolved before they become liabilitiesEmployee queries are handled quickly, clearly, and correctlyData across systems is clean, consistent, and audit-readyEmployee lifecycle operations run smoothly without constant escalationWhat you will bringBackground in HR services and payroll coordinationWorking knowledge of labor law and employment practices in Costa Rica, and the ability to apply these in practiceHands-on experience with benefits and leave management, including how they impact payroll and complianceExecution depth. You are comfortable doing detailed, repetitive work such as data input, audits, and reconciliation, and you consistently catch issues others missProven ability to operate without full structure, interpreting requirements and building practical, fit-for-purpose processes as you goBonusFamiliarity with complex, multi-entity environments across North, South America, and EMEAExperience working through audits and actively supporting statutory reportingWhat we offer Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. Company-issued laptop, remote setup stipend, and co-working budget Flexible schedules and location☀️ Ample paid time off, in addition to local public holidays Enhanced parental leave ‍♀️ Health & retirement benefits Annual learning & development budget Annual workaways and regular virtual & in-person socials Opportunity to contribute to groundbreaking projects that shape the future of workNote: Some benefits may vary depending on location and role⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.

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