Senior Experiential Manager, Hospitality (Team Manager)
About the position
Responsibilities
• Work with markets and hotels to arrange full team accommodation, and other local requirements.
• Liaise directly with all hotels on booking, room configurations, meals and payment.
• Support team members on requirements for advance trips to local markets as needed.
• Understand local visa and travel vaccination requirements.
• Contribute to writing the Global Guidelines - a toolkit for global program activation and plan for local markets to leverage against.
• Support in operational/logistical planning as needed for Global and Host Country team event deliverables.
• Research, plan, support and ensure compliance to full requirements for visas and vaccinations for all global team members.
• Research, plan and run all team meetings, team building and motivational activities both pre, during and post tour.
• Manage the teams' movements and wellbeing on a day-to-day basis with the Tour Directors and Market Leads.
• Be largely based at the hotel to ensure all team members have support where needed.
• Work closely with the Team Medic to lead the team's health and wellbeing.
• Plan and manage team dinners, events, birthday celebrations, cultural celebrations and other appropriate milestones.
Requirements
• 5+ years' experience in marketing/sponsorship, administrating on global sports properties.
• Highly detail-oriented self-starter, organized with ability to multi-task and meet deadlines.
• Strong team player.
• Endurance, stamina and physical ability to work long hours for extended days on the tour.
• Persistent enthusiasm, energy and drive through the project both in the office and importantly, on the road.
• Problem solves effectively as a team and independently.
• Excellent interpersonal and communication skills (both oral and written).
• Strong experience in event marketing, client servicing and team management.
• Experience working on/at large-scale and/or global events.
• Sound decision-making and problem-solving skills based in agency, client and industry knowledge.
• Extremely strong planning and organizational skills to effectively manage numerous workstreams and resources simultaneously.
• Open to change and highly adaptable to shifting needs and deadlines, sometimes in pressurized situations.
• Strong computer skills - Microsoft Office proficiency (Word, Excel, PowerPoint).
• Valid driver's license and clean driving record required.
Nice-to-haves
• Bilingual is not required but is a plus (Spanish).
• Flexibility and willingness to travel domestically and internationally, work weekends or holidays as needed.
Benefits
• Unlimited PTO policy.
• Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options.
• Pet Insurance.
• Generous Family and Parental Leave Policy (12 weeks).
• Access to 401K program with company match.
• Employee Stock Purchase Plan (ESPP).
• Pretax Transportation/Commuter Benefits.
• Dedicated Mental Health resources including Headspace membership.
• Discount portal for everyday goods and services.
• Employee Resource Groups and inclusive diversity programming and initiatives.
• Personal Development programs.
Apply Now
Apply Now
Responsibilities
• Work with markets and hotels to arrange full team accommodation, and other local requirements.
• Liaise directly with all hotels on booking, room configurations, meals and payment.
• Support team members on requirements for advance trips to local markets as needed.
• Understand local visa and travel vaccination requirements.
• Contribute to writing the Global Guidelines - a toolkit for global program activation and plan for local markets to leverage against.
• Support in operational/logistical planning as needed for Global and Host Country team event deliverables.
• Research, plan, support and ensure compliance to full requirements for visas and vaccinations for all global team members.
• Research, plan and run all team meetings, team building and motivational activities both pre, during and post tour.
• Manage the teams' movements and wellbeing on a day-to-day basis with the Tour Directors and Market Leads.
• Be largely based at the hotel to ensure all team members have support where needed.
• Work closely with the Team Medic to lead the team's health and wellbeing.
• Plan and manage team dinners, events, birthday celebrations, cultural celebrations and other appropriate milestones.
Requirements
• 5+ years' experience in marketing/sponsorship, administrating on global sports properties.
• Highly detail-oriented self-starter, organized with ability to multi-task and meet deadlines.
• Strong team player.
• Endurance, stamina and physical ability to work long hours for extended days on the tour.
• Persistent enthusiasm, energy and drive through the project both in the office and importantly, on the road.
• Problem solves effectively as a team and independently.
• Excellent interpersonal and communication skills (both oral and written).
• Strong experience in event marketing, client servicing and team management.
• Experience working on/at large-scale and/or global events.
• Sound decision-making and problem-solving skills based in agency, client and industry knowledge.
• Extremely strong planning and organizational skills to effectively manage numerous workstreams and resources simultaneously.
• Open to change and highly adaptable to shifting needs and deadlines, sometimes in pressurized situations.
• Strong computer skills - Microsoft Office proficiency (Word, Excel, PowerPoint).
• Valid driver's license and clean driving record required.
Nice-to-haves
• Bilingual is not required but is a plus (Spanish).
• Flexibility and willingness to travel domestically and internationally, work weekends or holidays as needed.
Benefits
• Unlimited PTO policy.
• Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options.
• Pet Insurance.
• Generous Family and Parental Leave Policy (12 weeks).
• Access to 401K program with company match.
• Employee Stock Purchase Plan (ESPP).
• Pretax Transportation/Commuter Benefits.
• Dedicated Mental Health resources including Headspace membership.
• Discount portal for everyday goods and services.
• Employee Resource Groups and inclusive diversity programming and initiatives.
• Personal Development programs.
Apply Now
Apply Now