Senior Business Execution Administrator - Dallas 2 Locations
About this role: Wells Fargo is seeking a Senior Customer Service Representative in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: • Support the operations of a specific business line • Administer programs, projects, or processes specific to the business • Manage requests for community relations events, sponsorships, company funding, volunteer activities, and special programs • Perform business operations that are administrative in nature • Facilitate efficiency, quality, cost effectiveness of solutions, and escalate concerns related to the assigned operation • Provide subject matter knowledge and interpretation of procedures to key business partners • Coordinate and monitor implementation and maintenance of processes, procedures, and policies • Interact with immediate Strategy and Execution colleagues on operational initiatives • Provide support for a variety of diverse support functions for multiple business groups or a specific line of business Required Qualifications: • 4+ years of Administrative Support, or, Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: • Mortgage industry experience • Sales environment exposure; preferably in Wells Fargos Home Equity or Mortgage sales Group • Strong knowledge and understanding of bank policies, procedures, and systems • Strong organizational, multi-tasking, and prioritizing skills • Ability to work in a fast-paced action oriented environment • Customer service focus with experience processing complex transactions and performing extensive research to resolve complex customer issues • Excellent verbal, written, and interpersonal communication skills • Ability to interact effectively with internal and external partners and clients/customers • Advanced Microsoft Office skills • Ability to navigate multiple computer systems, applications, and utilize search tools to find information • Ability to troubleshoot common computer problems • A BS/BA degree or higher Job Expectations: • This is not a hybrid or remote opportunity. The role must sit onsite Monday-Friday at the Dallas, TX location. Posting End Date: 15 Jan 2026 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Apply tot his job