Senior Business Analyst - Salesforce (HYBRID REMOTE)

About usAt Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.Our valuesAbout the roleWe’re searching for a standout Snr. Salesforce Business Analyst who doesn’t just capture requirements but sparks genuine transformation. Imagine a role where each day brings fresh challenges, creative problem-solving and the opportunity to make an international impact.You’ll report into our Senior Developer in Poland (with strategic support from the UK) and collaborate with a brilliant team whose expertise spans North America. If you’re passionate about Salesforce, seasoned in translating complex needs into elegant solutions, and eager to grow alongside the best, come join our innovative, inclusive crew—where collaboration fuels creativity.What will you be doing?Transform stakeholder chatter into crystal-clear user stories and technical specsConfidently configure Lightning, orchestrate Flows and fine-tune org settings without hand-holdingProvide frontline support and create documentation that both informs and delightsHunt down process bottlenecks and polish workflows until they gleamExplore Salesforce AI features and weave predictive insights into everyday operationsNavigate Gearset CI/CD, Jira, Zoom, the Distribution Engine—and beyondContinuous Improvement & Best Practices: Actively participate in reviews, champion industry best practices and robust internal processes, and foster a culture of innovation and excellence.What are we looking for?Certifications: Salesforce Admin, Advanced Admin and Business AnalystExperience: 5+ years of hands-on, user-facing Salesforce work in PolandCloud Mastery: Equally fluent in Sales Cloud and Service CloudSelf-Starter Spirit: You see what needs doing and act—no playbook requiredEagle Eye for Detail: From object schemas to Flow logic, nothing escapes youConversational Leadership: You guide discussions rather than dictate themPoetic Queries: You craft SOQL like verses—always hunting for tools that shave minutes off every taskDocumentation Discipline: You insist on writing that’s simple, accurate and memorableEducation & Attitude: A degree in Computer Science (or related) is valued, but your track record and growth mindset matter most. We welcome inclusive, proactive candidates passionate about continuous learning.Preferred Skills (Nice-to-Have):Fluent Polish and English are required for this roleWhat do we offer? ️ Annual Salary Review: We are reviewing the salaries of all our teams annually in order to evaluate an increase according to individual performance and the business results. Personal Training Budget. Up to 7.000 PLN/year training budget (certifications, conferences attendance, etc.) to invest in your professional development. We want to help you improve your technical skills, feel involved in the product community, and develop your soft skills to lead teams and manage other stakeholders. Up to 30 days of vacation per year (additional days are granted along with seniority at AUCTANE). Up to 500 PLN/year to match your NGO donations! We are happy to support your initiatives by duplicating the amount donated. Lunch card Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! Referral Fee We need your support in hiring top-class talent! We offer a referral bonus of 4k-20k PLN, depending on the complexity of the role and the hiring process. ‍⚕️We have an Employee Assistance Program with psychological assistance free of charge.⚖️ Great work-life balance We offer a flexible work schedule and will do our best to adapt to your personal situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time! An inclusive and upbeat work environment Leave your suit behind... we’re a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive. A cross-cultural atmosphere We are a truly international team of 20 nationalities that speak 10 languages. Our company language is English and all internal communication and company-wide meetings are in English. ️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events. Internal and external training, free access to online training platforms such as Linkedin Learning Possibility to work in a home-office using equipment provided by AUCTANE, or in our office prepared in accordance with all safety requirements. ️ Languages classes every week. Thirsty for knowledge? Learn a new language by joining our free English/Spanish/German classes. You can connect and enjoy taking up a new language or improving your current skills with one of our great instructors. Free private medical insurance Attractive life insurance Gym membership co-financingDo you want to know a little bit more about the team? Please, don’t hesitate to reach out to Amazing Auctane-PL and our InstagramOriginally posted on Himalayas

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