Seasonal Virtual Surveyor
About the position
Primarily responsible for conducting pre-move surveys via video technology. Surveys will involve meeting with customers virtually through our artificial intelligence platform, Yembo. These virtual surveys will help to accurately determine weight of shipments and note any and all crating and special preparation should any be required. Surveyor is required to fully understand the functions of video surveying technology and how to correctly connect the customer via video and lead him/her through their residence. Must be able to navigate through Quotes-to-Go, MoversSuite, and Yembo, in order to prepare accurate survey results, and sync them to the correct account. Also responsible for noting and assuring that access to location is suitable for a moving van. Daily contact with customers, Hilldrup sales managers, coordinators, national account and government account personnel, origin and destination agents, and United Van Lines' Headquarters. Will need to be comfortable with technology as well as being in front of customers and communicating with Hilldrup coordinators and managers daily.
Responsibilities
• Conducts pre-move video estimates for national account, RMC, military, government, and international customers.
• Fully understands video estimating technology and its capabilities.
Requirements
• Bachelor's degree and/or equivalent work experience.
• Minimum of 5 years' business experience in customer service, account management, and/or the moving/relocation industry with two or more years' experience in international business.
• At least 2 to 4 years in a supervisory or managerial role.
Benefits
• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.
Apply Now
Apply Now
Primarily responsible for conducting pre-move surveys via video technology. Surveys will involve meeting with customers virtually through our artificial intelligence platform, Yembo. These virtual surveys will help to accurately determine weight of shipments and note any and all crating and special preparation should any be required. Surveyor is required to fully understand the functions of video surveying technology and how to correctly connect the customer via video and lead him/her through their residence. Must be able to navigate through Quotes-to-Go, MoversSuite, and Yembo, in order to prepare accurate survey results, and sync them to the correct account. Also responsible for noting and assuring that access to location is suitable for a moving van. Daily contact with customers, Hilldrup sales managers, coordinators, national account and government account personnel, origin and destination agents, and United Van Lines' Headquarters. Will need to be comfortable with technology as well as being in front of customers and communicating with Hilldrup coordinators and managers daily.
Responsibilities
• Conducts pre-move video estimates for national account, RMC, military, government, and international customers.
• Fully understands video estimating technology and its capabilities.
Requirements
• Bachelor's degree and/or equivalent work experience.
• Minimum of 5 years' business experience in customer service, account management, and/or the moving/relocation industry with two or more years' experience in international business.
• At least 2 to 4 years in a supervisory or managerial role.
Benefits
• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.
Apply Now
Apply Now