Scheduling Coordinator MUST HAVE HOME CARE EXPERIENCE
Description
RESPONSIBILITIES:
• Schedule appropriate staff based on competency and availability to provide quality care to clients
• Function as facilitator among clients, families, clinical staff, case managers and insurance companies
• Informs patient and/or significant in delay or reschedule of service times when required
• Receives and communicates customer/patient complaints to supervisors, as necessary
• Communicates recruiting needs to administrator/recruiter and participates in recruitment, hiring and orientation activities
• Coaches and counsels para-professional staff
• Ensures para-professional compliance with agency policies
• Creates and maintains all new patient files
• Maintains and updates scheduling lists
• Answers telephone and responds to inquiries by directing calls to appropriate staff
• Participates in agency On-Call as needed
• Participates in annual administrative areas of performance evaluation for the HHA/PCA
• Participates in verification of time slips for payroll and program purposes weekly
• Other administrative assignments as directed to facilitate daily operations
QUALIFICATIONS:
• High School Diploma or GED
• Some College or business education preferred.
• Minimum of two years of office experience work in a health care setting.
• Bilingual preferred
• Ability to communicate effectively with clients, families, caregivers and administrative staff.
• Demonstrates self-motivation, self-direction, organizational skills, flexibility and the ability to deal with a high level of stress.
• Good telephone, communication and interpersonal skills.
• Organizational skills and ability to maintain accurate schedules, notes and records.
• Proficiency in the use of computers and software programs
• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Ideal candidate will have experience as a Care Coordinator for a NY State Licensed Agency
Hourly Rate: $26-28
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Apply Now
Apply Now
RESPONSIBILITIES:
• Schedule appropriate staff based on competency and availability to provide quality care to clients
• Function as facilitator among clients, families, clinical staff, case managers and insurance companies
• Informs patient and/or significant in delay or reschedule of service times when required
• Receives and communicates customer/patient complaints to supervisors, as necessary
• Communicates recruiting needs to administrator/recruiter and participates in recruitment, hiring and orientation activities
• Coaches and counsels para-professional staff
• Ensures para-professional compliance with agency policies
• Creates and maintains all new patient files
• Maintains and updates scheduling lists
• Answers telephone and responds to inquiries by directing calls to appropriate staff
• Participates in agency On-Call as needed
• Participates in annual administrative areas of performance evaluation for the HHA/PCA
• Participates in verification of time slips for payroll and program purposes weekly
• Other administrative assignments as directed to facilitate daily operations
QUALIFICATIONS:
• High School Diploma or GED
• Some College or business education preferred.
• Minimum of two years of office experience work in a health care setting.
• Bilingual preferred
• Ability to communicate effectively with clients, families, caregivers and administrative staff.
• Demonstrates self-motivation, self-direction, organizational skills, flexibility and the ability to deal with a high level of stress.
• Good telephone, communication and interpersonal skills.
• Organizational skills and ability to maintain accurate schedules, notes and records.
• Proficiency in the use of computers and software programs
• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Ideal candidate will have experience as a Care Coordinator for a NY State Licensed Agency
Hourly Rate: $26-28
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Apply Now
Apply Now