Salesforce Analyst (CRM Migration / Integration)
Job Description : We are seeking a highly experienced consultant to support a merger integration initiative involving the migration of CRM capabilities from Oracle CRM to Salesforce. The consultant will play a critical role in discovery, blueprinting, configuration, and ensuring alignment of business requirements with Salesforce functionality. NOTE : This is NOT a Developer position but more of a FUNCTIONAL role Required Skills : • 8+ years of experience in Salesforce with strong knowledge of Salesforce Sales Cloud, Service Cloud, and Data Model. • Experience in CRM migration or system integration projects. • Excellent communication and workshop facilitation skills. • Salesforce certification(s) preferred (BA, Admin, or Consultant). Responsibilities : • Lead discovery and blueprint workshops to capture end-state business requirements. • Analyse existing Oracle CRM processes and map them to Salesforce features. • Define configuration, customization, and workflow requirements. • Support data migration planning (master data, customers, accounts, opportunities). • Define reporting, dashboards, and analytics needs within Salesforce. • Collaborate with technical teams for integration with ERP, HCM, and PSA systems. • Document functional specifications, user stories, and acceptance criteria. Apply tot his job