Salesforce Admin/PM

At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.We are looking for a Salesforce Administrator and Project Manager to join our team. In this role, you will be responsible for implementing our company-wide Salesforce stack (Sales, Service, and Field Service) and managing various Information System projects. The ideal candidate will have strong technical experience in information systems, a deep understanding of business processes, and the ability to align technical solutions with business objectives.A day in the life and how you’ll make an impact:Project Management/Business analysis:Lead or participate in Salesforce-related projects, from planning and requirements gathering to execution and post-implementation support.Communicate project timelines, deliverables, and status updates to stakeholders.Participate in Salesforce roadmap planning and strategic alignment with business goals.Collaborate with business stakeholders and external vendors to define, analyze, research, and document business requirements and workflows.Translate business needs into technical requirements to improve processes, and define processes with an external and internal implementation team.Create and maintain system documentation, including functional and technical specifications, user guides, and training materials.Provide guidance, support, coordination and follow-up on customers' questions and requests, and solve issues within business applications.User and data Management:Manage user accounts, roles, profiles, and permissions to ensure secure and efficient access.Import, update, and backfill records as needed.Maintain data integrity through regular audits and deduplication processes.Configuration And CustomizationDesign and implement new fields, field logic, and validation rules.Create and manage custom objects, tailored to support changing business needs.Develop and implement process automation, including flows, approval processes, and advanced flows.System Optimization:Regularly monitor and maintain Salesforce system health, including user management, security settings, data integrity, and system configurations.Training and Support:Provide training and support to users on Salesforce functionality, best practices, and new features. Develop training materials and conduct workshops as needed.Integration Management: Integrate third-party solutions into Salesforce to extend platform functionality.Collaborate with other teams to evaluate and implement tools that enhance productivity.Utilize Salesforce APIs to enable seamless integration with external systems.Compliance and Governance:Ensure Salesforce usage complies with company policies, industry regulations, and data protection laws. Implement governance frameworks and conduct audits to maintain compliance.Continuous Improvement:Proactively identify opportunities to enhance Salesforce capabilities, streamline processes, and improve user experience through automation and innovation.Reporting and Analytics:Create, maintain, and enhance Salesforce reports and dashboards to provide actionable insights for key stakeholders. Regularly review reporting needs, optimize report performance, and ensure data accuracy across all visualizations. Collaborate with teams to develop custom reports and dashboards that align with business objectives. Apply tot his job