Salesforce Admin with experience on Agent Force

Girikon is looking at hiring “Salesforce Admin with Experience on Agent Force ” with the following job description: Consultant will join our team only after the successful completion of the Background check, Reference check, E-Verify process. Consultant will join our team only after the successful completion of Background check, Reference check, E-verify process & Drug Test. • *** We are an Equal Opportunity Employer that values diversity in the workplace. Location – Phoenix, AZ Responsibilities include but are not limited to: • Perform Salesforce Admin responsibilities per requests from Stakeholders. • Experienced in Salesforce configurations such as Custom Objects, Custom Fields, Pick lists, Page Layouts, Record Types, Workflow Rules, Reports, Dashboards and Security control. • Experienced in Data export and import using Data Loader. • Experience with Agent Force would be preferable. • Continuously groom and prioritize the backlog based on stakeholder expectations across groups and help in negotiating priorities. • Conduct impact analysis and interdependency analysis during the change management process for the business process you are supporting. • Work with stakeholders and technical team to plan releases and upgrades. • Create and maintain technical specification documents. • Work with development, QA, and production support teams to communicate, verify, test, and deploy the desired functionality changes. • Manage multiple competing priorities through effective organization and communication. Qualifications: • 5+ years of experience working as a Salesforce Admin. • Experience in Agent Force. • Salesforce Admin certification is mandatory. • Experience working in an Agile (Scrum) environment. • Team spirit, good communication and organization skills. • Bachelor’s degree in Computer Science or equivalent field. • Experience with the Hotel/ Hospitality industry a plus. Why Join Girikon? • Competitive salary commensurate with Industry Standards. • Enrollment in group health plan (Medical, Dental, and Vision). • Training and development of our employees. • Paid Personal Time Off and Sick days. • Standard public holidays for all employees. • Work/Life balance. Apply tot his job