Salesforce Admin with experience on Agent Force

Remote Full-time
Girikon is looking at hiring “Salesforce Admin with Experience on Agent Force ” with the following job description: Consultant will only after the successful completion of the Background check, Reference check, E-Verify process. Consultant will only after the successful completion of Background check, Reference check, E-verify process & Drug Test. • * We are an Equal Opportunity Employer that values diversity in the workplace. Location – Phoenix, AZ Responsibilities include but are not limited to: • Perform Salesforce Admin responsibilities per requests from Stakeholders.• Experienced in Salesforce configurations such as Custom Objects, Custom Fields, Pick lists, Page Layouts, Record Types, Workflow Rules, Reports, Dashboards and Security control. • Experienced in Data export and import using Data Loader. • Experience with Agent Force would be preferable. • Continuously groom and prioritize the backlog based on stakeholder expectations across groups and help in negotiating priorities. • Conduct impact analysis and interdependency analysis during the change management process for the business process you are supporting.• Work with stakeholders and technical team to plan releases and upgrades. • Create and maintain technical specification documents. • Work with development, QA, and production support teams to communicate, verify, test, and deploy the desired functionality changes. • Manage multiple competing priorities through effective organization and communication. Qualifications: • 5+ years of experience working as a Salesforce Admin. • Experience in Agent Force. • Salesforce Admin certification is mandatory. • Experience working in an Agile (Scrum) environment.• Team spirit, good communication and organization skills. • Bachelor’s degree in Computer Science or equivalent field. • Experience with the Hotel/ Hospitality industry a plus. Why Join Girikon? • Competitive salary commensurate with Industry Standards. • Enrollment in group health plan (Medical, Dental, and Vision). • Training and development of our employees. • Paid Personal Time Off and Sick days. • Standard public holidays for all employees. • Work/Life balance. Apply tot his job
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