Sales Operations Manager/Consultant
We are a fast-growing moving company. We currently have 5 sales reps handling inbound leads and an existing CRM setup in SmartMoving/Ring Central.
We are seeking a Revenue Operations / Sales Operations consultant to design and implement a structured, scalable sales system. The ideal candidate will have experience in architecting and installing sales systems, with a focus on optimizing revenue processes. Responsibilities include analyzing current sales operations, identifying areas for improvement, and implementing efficient solutions to enhance sales performance.
We are not looking for a sales rep.
We are not looking for a marketing agency.
We are looking for a Sales Operations / Revenue Operations consultant who can architect and install a structured, scalable sales machine.
Our Challenges:
1) Conversion Visibility & Funnel Tracking
- We do not have clean visibility into true conversion rates by channel.
- We know where leads come from but cannot clearly track performance through each funnel stage.
- Lost-reason tracking is inconsistent.
- We cannot confidently answer why customers do not book.
- We need structured funnel math and reporting.
2) Sales Process Rebuild
- Lead intake standards
- Qualification framework
- CRM discipline (required fields, clean stages)
- Estimate process structure
- Follow-up cadence (calls, texts, emails)
- Script framework
- Objection handling system
- Rep-level KPI tracking
3) Documentation & Training Infrastructure
- Sales SOP manual
- Onboarding framework
- Lead distribution rules
- Rep scorecards
- Call review cadence
- Weekly reporting rhythm
- Clear ownership and accountability
Scope:
Phase 1 (60–90 Days):
- Funnel mapping and KPI definitions
- CRM structure cleanup
- Channel-level reporting
- Lost-reason tracking system
- Script and objection framework
- Rep scorecard system
- Lead distribution rules
- Documentation package
Phase 2 (Optional):
Support during first sales cycle to refine and validate system.
Requirements:
- Proven experience rebuilding sales systems in home service businesses (moving, HVAC, roofing, plumbing, etc.)
- Strong CRM implementation background
- Experience with inbound phone-heavy businesses
- Ability to show past dashboards, SOPs, or frameworks
To Apply (Mandatory):
1) Describe a similar rebuild you led.
2) What KPIs are essential for a $2–5M home service business?
3) How do you structure lost-reason tracking?
4) Share a redacted dashboard or SOP sample.
Applications without samples will not be considered.
We are looking for someone who installs structure and accountability, not theory.
Apply Now
Apply Now
We are seeking a Revenue Operations / Sales Operations consultant to design and implement a structured, scalable sales system. The ideal candidate will have experience in architecting and installing sales systems, with a focus on optimizing revenue processes. Responsibilities include analyzing current sales operations, identifying areas for improvement, and implementing efficient solutions to enhance sales performance.
We are not looking for a sales rep.
We are not looking for a marketing agency.
We are looking for a Sales Operations / Revenue Operations consultant who can architect and install a structured, scalable sales machine.
Our Challenges:
1) Conversion Visibility & Funnel Tracking
- We do not have clean visibility into true conversion rates by channel.
- We know where leads come from but cannot clearly track performance through each funnel stage.
- Lost-reason tracking is inconsistent.
- We cannot confidently answer why customers do not book.
- We need structured funnel math and reporting.
2) Sales Process Rebuild
- Lead intake standards
- Qualification framework
- CRM discipline (required fields, clean stages)
- Estimate process structure
- Follow-up cadence (calls, texts, emails)
- Script framework
- Objection handling system
- Rep-level KPI tracking
3) Documentation & Training Infrastructure
- Sales SOP manual
- Onboarding framework
- Lead distribution rules
- Rep scorecards
- Call review cadence
- Weekly reporting rhythm
- Clear ownership and accountability
Scope:
Phase 1 (60–90 Days):
- Funnel mapping and KPI definitions
- CRM structure cleanup
- Channel-level reporting
- Lost-reason tracking system
- Script and objection framework
- Rep scorecard system
- Lead distribution rules
- Documentation package
Phase 2 (Optional):
Support during first sales cycle to refine and validate system.
Requirements:
- Proven experience rebuilding sales systems in home service businesses (moving, HVAC, roofing, plumbing, etc.)
- Strong CRM implementation background
- Experience with inbound phone-heavy businesses
- Ability to show past dashboards, SOPs, or frameworks
To Apply (Mandatory):
1) Describe a similar rebuild you led.
2) What KPIs are essential for a $2–5M home service business?
3) How do you structure lost-reason tracking?
4) Share a redacted dashboard or SOP sample.
Applications without samples will not be considered.
We are looking for someone who installs structure and accountability, not theory.
Apply Now
Apply Now