Sales Audit Coordinator

The Guitar Center Company is a leading retailer in the music industry, seeking a Sales Audit Coordinator to support store personnel in resolving sales transaction issues. This role involves assisting with banking discrepancies, conducting research, and preparing journal entries related to retail operations.ResponsibilitiesAnswer phone calls from the group line and assist store personnel with identifying issues as well as conducting research and supply solutions to the related issueAssist in gift card discrepancies and balance inquiriesResearch and respond to all emails from store personnelResearch and respond to chargebacks and sales ticket retrievalsVarious retail location reconciliations including bank accounts, incoming wire transfers, cash tills, and cash over/shortStore check and deposit reviewPrepare journal entries related to retail store's cash over/short, bad debt, and checkbookAdditional duties as assignedSkillsHigh School Diploma or GED required1 year of relevant work experienceNovice understanding of online retail transactionsIntermediate proficiency in Microsoft Excel & WordIntermediate data entry and keyboard skills, including accurate ten key by touchAbility to perform tasks as directed and be able to think and work independentlyEffective communication skills both written and verbal and be able to work well with other in a team environmentPassion for providing excellent servicePositive and proactive approach to tasks and working on a teamExtraordinary time management and organizational skillsAbility to demonstrate company standardsCapacity to give regular and clear feedback to teamAbility to provide and receive constructive criticismCapacity to multitask in order to meet simultaneous demandsBenefitsEnticing employee discount on all Guitar Center products and gearFree sound proof practice studios located on campus, stocked with guitars, basses, keyboards, drum kits, mics, etc... available for all GC employees! (Some even have recording capabilities!)Guitar Center Jam sessions -- Guitar Center employees form bands who then showcase their songs and skills -- this is entirely voluntary!Excellent medical, dental, vision, and life insurance benefitsSubsidized gym membershipsA matching 401k programCompany OverviewWe exist so music can persist. Our family of brands has put more instruments into the hands of more people than anyone on the planet. It was founded in 1964, and is headquartered in Westlake Village, CA, US, with a workforce of 10001+ employees. Its website is http://www.guitarcenter.com.



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