Roadside Technician - Green Flag - Frome

Roadside Technician – Green Flag Patrol base salary £37,000 + OTE up to £44,000 Ready for a role where your mechanical skills genuinely make someone’s day better? At Green Flag, part of the evolving Direct Line family, we’re growing our breakdown services and putting our people at the heart of it. When someone’s car lets them down, you step in as the hero of the moment — getting them moving again and taking the stress out of an unexpected situation. If you want variety, autonomy, and a role where your technical expertise truly matters, this is your chance. This is a permanent, field‑based role where you start and finish your day from home. You’ll work 40 hours across four days a week, on shifts between 7am–8pm, Monday to Sunday. Overtime is available — entirely your choice. What you’ll be doing: You’ll be the first point of help when drivers break down. Using your mechanical know-how, you’ll: Diagnose faults roadside Carry out tyre repairs/changes Test, fit and replace batteries Assist customers who have run out of fuel Provide reassurance and clear explanations Get vehicles moving wherever possible You’ll be equipped with a fully kitted‑out Green Flag vehicle and the tools you need to do the job safely and effectively. This role covers an area of - Bristol | Bath | Weston-super-Mare | Yeovil | Frome Warminster | Trowbridge | Wincanton | Shepton Mallet | Glastonbury. What you'll need: We’re looking for people with a solid mechanical background and a passion for helping customers. Full UK Category B driving licence and age 21+ (insurance requirement) NVQ Level 2 (or equivalent) or similar type of accreditation in light vehicle maintenance is preferred but not essential. If you have the work experience or have been through an apprenticeship we would also like to hear from you Solid experience in the motor repair industry with strong diagnostic skills Commitment to safe working practices and up-to-date repair techniques Confident working independently with a calm, empathetic approach to customers Experience working alone in the field is desirable but not essential — we’ll support you. If you’re an experienced mechanic or vehicle technician looking for more freedom, variety, and purpose in your work, we’d love to hear from you. Apply now and drive your career forward with Green Flag — it’s Miles Better. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free Green Flag breakdown cover Additional optional health and dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Generous holidays Buy as you earn share scheme Employee discounts and cashback Plus, many more We want everyone to get the most out of their time at Direct Line. Which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live Be yourself Direct Line is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.