Retail Credit Review Manager
Location: Onsite listed in the posted.
Summary
The Retail Credit Review Manager (Retail CRM) is responsible for helping administer Credit Assurance Services (CAS) credit review program and leading a team of Credit Review Officers (CROs) to evaluate asset quality and credit risk management practices within the banks centralized commercial and consumer lending groups (Retail) while ensuring compliance with bank policy, strategy, and risk appetite. The Retail CRM reports to the CAS Director and is expected to operate independently, following CAS policy and procedures to perform essential responsibilities, lead their team, and positively influence a sound credit risk management environment. They are highly experienced, exhibit strong leadership, communicate effectively, adept at managing multiple projects, and expected to adhere with all organizational and ethical standards.
Essential Duties And Responsibilities
Help determine annual Retail Review scope, monitoring plan, and review schedule.
Supervise direct reports while providing guidance, professional development, and support.
Perform and approve reviews/testing of centralized commercial transactions ($5 million and below; score-based and custom underwriting), including such lending segments: asset-based, equipment finance, commercial real estate, municipality, Small Business Administration, etc.
Perform and approve reviews/testing of centralized consumer transactions including portfolio mortgages, home equity lending, non-real estate secured lending, unsecured lending, etc.
Lead examinations, including planning, field work, communication, and reporting.
Employ data analytics support to monitor origination quality, asset quality, and credit risk management practices, including loan servicing, collections, and loss mitigation.
Identify emerging risks from review trends; portfolio, industry, and economic information; and frequent interaction with Line and Credit Risk partners.
Identify key issues, determine root causes, recommend corrective action, and collaborate with respective Retail units and/or management to ensure satisfactory resolution.
Validate managements success in addressing key issues identified by CAS and regulators.
Pursue professional development opportunities and complete required training.
Supervisory Responsibilities
Requires direct supervision of two or more CROs in accordance with the organizations policies and applicable laws. Specific responsibilities include hiring and terminating associates, providing training/professional development, evaluating performance, and directing overall work activities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are generally representative of the knowledge, skills, and/or abilities required in this position:
Bachelor (4-year college) degree; Masters degree preferred
10+ years retail credit review related experience
3+ years of supervisory experience
Excellent oral and written communication skills
Computer And Office Equipment Skills
Microsoft Office suite
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc.)
None required.
About Us
First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
Apply Now
Summary
The Retail Credit Review Manager (Retail CRM) is responsible for helping administer Credit Assurance Services (CAS) credit review program and leading a team of Credit Review Officers (CROs) to evaluate asset quality and credit risk management practices within the banks centralized commercial and consumer lending groups (Retail) while ensuring compliance with bank policy, strategy, and risk appetite. The Retail CRM reports to the CAS Director and is expected to operate independently, following CAS policy and procedures to perform essential responsibilities, lead their team, and positively influence a sound credit risk management environment. They are highly experienced, exhibit strong leadership, communicate effectively, adept at managing multiple projects, and expected to adhere with all organizational and ethical standards.
Essential Duties And Responsibilities
Help determine annual Retail Review scope, monitoring plan, and review schedule.
Supervise direct reports while providing guidance, professional development, and support.
Perform and approve reviews/testing of centralized commercial transactions ($5 million and below; score-based and custom underwriting), including such lending segments: asset-based, equipment finance, commercial real estate, municipality, Small Business Administration, etc.
Perform and approve reviews/testing of centralized consumer transactions including portfolio mortgages, home equity lending, non-real estate secured lending, unsecured lending, etc.
Lead examinations, including planning, field work, communication, and reporting.
Employ data analytics support to monitor origination quality, asset quality, and credit risk management practices, including loan servicing, collections, and loss mitigation.
Identify emerging risks from review trends; portfolio, industry, and economic information; and frequent interaction with Line and Credit Risk partners.
Identify key issues, determine root causes, recommend corrective action, and collaborate with respective Retail units and/or management to ensure satisfactory resolution.
Validate managements success in addressing key issues identified by CAS and regulators.
Pursue professional development opportunities and complete required training.
Supervisory Responsibilities
Requires direct supervision of two or more CROs in accordance with the organizations policies and applicable laws. Specific responsibilities include hiring and terminating associates, providing training/professional development, evaluating performance, and directing overall work activities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are generally representative of the knowledge, skills, and/or abilities required in this position:
Bachelor (4-year college) degree; Masters degree preferred
10+ years retail credit review related experience
3+ years of supervisory experience
Excellent oral and written communication skills
Computer And Office Equipment Skills
Microsoft Office suite
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc.)
None required.
About Us
First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
Follow Us
X formerly Twitter
YouTube
Apply Now