Require Program Coordinator in Tempe, AZ

Remote Full-time
Job title: Program Coordinator
Company: Arizona State University
Job description: Department Name

Academic Support Network Tempe

Job Description

The Program Coordinator performs a variety of duties related to the support of the Academic Support Network (ASN) Writing Center program and Online Graduate Writing Center and works from the Tempe campus. This position works collaboratively with a cross-campus workgroup and campus-specific team to provide direct supervision to assigned student staff, including but not limited to hiring, training, evaluating, and managing schedules. This position supervises assigned Program Aide(s) as needed for the program. This position will also assist in the delivery of training content for ASN's student workers. This position is also responsible for assisting in the deployment of ASN's 24/7 learning support model. This position will support student staff involvement in ASN's 24/7 platform. This position will work with assigned staff to provide support for the adoption of ASN's 24/7 model. This position participates in Work+ training for professional staff, mentors ASN's working learners in Work+, and assists in the evaluation of ASN's working learners according to Work+ guidelines. The Program Coordinator will be under the direct supervision of the ASN Program Manager for the Writing Center and Online Graduate Writing Center. University College values the employee experience; as a result, University College will engage employees in active collaboration to discuss the design of work, workspaces, and tools to improve the quality of their own workspaces.

Requisition ID

95778BR

Working Environment


Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse;
Required to stand for varying lengths of time and walk moderate distances to perform work.
Occasional bending, reaching, lifting, pushing, and pulling up to 25 pounds.
Regular activities require the ability to quickly change priorities, which may include and/or are subject to the resolution of conflicts.
Ability to clearly communicate to perform essential functions.
Minimum Qualifications

Bachelor's degree in field appropriate to area of assignment AND two years administrative/coordinator program experience; OR, Six years of progressively responsible administrative/coordinator program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Category

02

VP Code

EXEC VP/PROVOST

Scope of Search

Open

Desired Qualifications


Evidence of a degree in English or any other degree program relevant to the area of responsibilities
Demonstrated knowledge of writing center theory and pedagogy
Experience working with different genres of writing
Experience collaborating with faculty, staff, and/or community members
Demonstrated knowledge of theories of English Language Learning/Second Language Writing
Demonstrated knowledge of writing principles
Experience developing and giving presentations
Experience tutoring or teaching
Experience using technology such as Canvas, Zoom, Slack, Tutortrac, Google Suite, Microsoft Office, and/or other web applications
Supervisory experience
Evidence of effective communication skills
Experience working collaboratively on a team
Close Date

09-October-2023

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Full-Time/Part-Time

Full-Time

Essential Duties


Responsible for recruiting, hiring, training, supervising, scheduling, and evaluating assigned staff, which may include student and professional staff
Work collaboratively in a campus-specific team to provide support for the unit's delivery of all services
Work in a shared supervision model to manage the supervision and day-to-day functions of the Writing Center Program, which includes but is not limited to:


Training new and current student staff
Creating and managing student staff schedules
Evaluating student staff performance and providing feedback
Helping to resolve issues amongst student staff and/or users
Assisting with the scheduling and presentation of student employee training, meetings, and workshops
Supporting University College's Work+ by engaging in all aspects of the designed program including, but not limited to, mentorship, reflective practices, professional development and evaluation of working learners, and use of digital portfolios
Monitoring and assessing staff through one-on-one meetings and providing staff with direction and strategies on how to become more effective in their position
Help student staff develop materials for ASN's 24/7 academic support model
Participate in the design process to design services to support learners at scale using design thinking, analytics, automation, and intelligent systems.
Contribute to University College initiatives to improve employee engagement in the design of work, workplace, tools, and processes such that we improve the quality of the employee experience and satisfaction with their work.
Ensure the success of ASN's 24/7 academic support model by monitoring student staff participation, providing ongoing feedback, and marketing resources to the ASU community.
Assist with the coordination and presentation of bi-weekly staff meetings and training workshops.
Assist with coordinating marketing events to promote services
Serve on department committee and represent ASU and ASN at events as needed
Respond to student questions and concerns
Other duties as assigned
Salary Range

$42,017 per year

Instructions to

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of ?equivalent combination? in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.

Job Family

Business Operations
Expected salary: $42017 per year
Location: Tempe, AZ

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