[Remote/WFM] Transportation Representative NOC IB
We're building our team and are looking for a creative Transportation Representative NOC IB! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary. Â Â Description
The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Key job responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic Qualifications
Qualitative Requirements à Graduation in any specialization from a recognized university. à Excellent communication skills (written and verbal) in language. à Ability to communicate correctly and clearly with all customers à Good comprehension skills  ability to clearly understand and state the issues customers present à Ability to concentrate  follow customers issues without distraction to resolution à Work successfully in a team environment as well as independently à Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer à Excellent typing skills à Demonstrates an ability to successfully navigate websites à Demonstrates a proficient knowledge of email applications
Preferred Qualifications
 Logistics background and Experience in similar role * Proficient in Excel
Company - ASSPL - Telangana
Job ID: A2837929 Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Key job responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic Qualifications
Qualitative Requirements à Graduation in any specialization from a recognized university. à Excellent communication skills (written and verbal) in language. à Ability to communicate correctly and clearly with all customers à Good comprehension skills  ability to clearly understand and state the issues customers present à Ability to concentrate  follow customers issues without distraction to resolution à Work successfully in a team environment as well as independently à Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer à Excellent typing skills à Demonstrates an ability to successfully navigate websites à Demonstrates a proficient knowledge of email applications
Preferred Qualifications
 Logistics background and Experience in similar role * Proficient in Excel
Company - ASSPL - Telangana
Job ID: A2837929 Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now