[Remote/WFM] Remote Inside Sales Rep  Call Center
Quick Overview:Location: RemoteStart Date: Immediate openings availablePosition: Remote Inside Sales Rep  Call CenterCompany: WorkwarpCompensation: a competitive salary  Lincare is the nationÂs leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seeking Customer Service oriented individuals to join our Team!
WHY WORK AT Lincare...
 Culture- An inclusive, open and friendly environment focused on our associates and their success
 Benefits- Comprehensive benefits package with flexible options to fit your individual needs
 Growth- An industry leader who continues to transform the way respiratory care is delivered to our patients
The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, and using company resources, policies, and procedures to provide complete, accurate data. This employee uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness.
Job Responsibilities:
 Establishes customer contact by initiating follow up outbound calls and receiving inbound return calls
 Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
 Resolves customer concerns by providing appropriate information regarding products and services
 Records customer information and maintains database by obtaining, entering, and verifying required data
 Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
 Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
 Completes and ensures accurate validation of insurance benefits
 Provides customer follow-up as required
 Contributes to departmental objectives by accomplishing required contact and sales results, and ability to track and report progress of sales results
Requirements:
 Must have excellent telephone customer service skills
 Must be computer literate
 Must have mastery of the English language, both oral and written
Education and Experience:
 High School Diploma or Equivalent
 Inside sales experience
 Call Center experience
 Medical industry knowledge beneficial
 Ability to type at least 25-30 words per minute
Computer Requirements :
This position requires use of your own equipment. The company does provide the hard phone.
 Internet: High Speed (Minimum 50 mbps download /20 mbps upload)
 Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone. 2 modem/router ports are required.
 Processor: 1.6 GHz or greater
 Memory: Minimum of 8 GB RAM
 Browser: Chrome, Edge
 Operating System: Windows 10 or 11 (No Chromebooks, No Mac's)
 Monitors: Dual monitors
 Headset and Webcam or internal camera: Wired, USB to be used during training/interviews
Job Type: Full-time
Benefits:
 401(k)
 401(k) matching
 Dental insurance
 Employee discount
 Flexible schedule
 Health insurance
 Paid time off
 Paid training
 Tuition reimbursement
 Vision insurance
 Work from home
Work Location: Remote Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now
WHY WORK AT Lincare...
 Culture- An inclusive, open and friendly environment focused on our associates and their success
 Benefits- Comprehensive benefits package with flexible options to fit your individual needs
 Growth- An industry leader who continues to transform the way respiratory care is delivered to our patients
The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, and using company resources, policies, and procedures to provide complete, accurate data. This employee uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness.
Job Responsibilities:
 Establishes customer contact by initiating follow up outbound calls and receiving inbound return calls
 Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
 Resolves customer concerns by providing appropriate information regarding products and services
 Records customer information and maintains database by obtaining, entering, and verifying required data
 Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
 Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
 Completes and ensures accurate validation of insurance benefits
 Provides customer follow-up as required
 Contributes to departmental objectives by accomplishing required contact and sales results, and ability to track and report progress of sales results
Requirements:
 Must have excellent telephone customer service skills
 Must be computer literate
 Must have mastery of the English language, both oral and written
Education and Experience:
 High School Diploma or Equivalent
 Inside sales experience
 Call Center experience
 Medical industry knowledge beneficial
 Ability to type at least 25-30 words per minute
Computer Requirements :
This position requires use of your own equipment. The company does provide the hard phone.
 Internet: High Speed (Minimum 50 mbps download /20 mbps upload)
 Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone. 2 modem/router ports are required.
 Processor: 1.6 GHz or greater
 Memory: Minimum of 8 GB RAM
 Browser: Chrome, Edge
 Operating System: Windows 10 or 11 (No Chromebooks, No Mac's)
 Monitors: Dual monitors
 Headset and Webcam or internal camera: Wired, USB to be used during training/interviews
Job Type: Full-time
Benefits:
 401(k)
 401(k) matching
 Dental insurance
 Employee discount
 Flexible schedule
 Health insurance
 Paid time off
 Paid training
 Tuition reimbursement
 Vision insurance
 Work from home
Work Location: Remote Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now