[Remote] Visa and Passport Consultant

Note: The job is a remote job and is open to candidates in USA. CIBT is the leading global provider of immigration and visa services for corporations and individuals. They are seeking a Visa and Passport Consultant to provide tailored solutions and exceptional service to customers while guiding them through the visa and passport application process. Responsibilities Become specialized in visa and passport processing; maximizing efficiencies and productivity Collect necessary documents from the traveler and submit them to the relevant Consulate Provide a high level of service to customers; providing detailed information on available services that align with requirements, and assisting the customer in making informed decisions Analyze customer requests and make recommendations based on specific travel needs, ensuring realistic expectations that promote a dedicated customer base Maintain customer records in a proprietary database, utilizing system functionality to ensure accurate submission of data that maximizes productivity Represent CIBT in a professional manner, ensuring compliance to CIBT policy and ethics and adhering to the Standards of Work policies and procedures Other duties as assigned Skills 1 year prior experience working in a corporate office environment Proficiency with computer software (must be highly proficient with Outlook), aptitude for learning new programs and commitment to data integrity Prior travel industry experience is an asset but not required Benefits Medical, Dental, and Vision Insurance 401(k) Retirement Plan with Company Match Flexible Spending Accounts and Health Savings Account Life Insurance, Short-Term Disability, and Long-Term Disability Coverage Company Paid Holidays and Paid Time Off Paid Parental Leave Pet Insurance Travel Assistance Services Legal and Identity Theft Protection Plans Commuter Benefit Subsidy Employee Recognition Programs Referral Bonus Opportunities Company Overview CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1,600 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 27 countries. It was founded in 1989, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship CIBT has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2024, 4 in 2023, 5 in 2022, 3 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.