[Remote] Vice President of Operations - Remote

Note: The job is a remote job and is open to candidates in USA. OneDigital is a company focused on helping people achieve their best work and lives. They are seeking a Vice President of Operations responsible for driving operational excellence and cross-functional alignment within their Pharmacy Consulting Practice, addressing departmental challenges while leveraging technology and AI for growth. Responsibilities • Break down silos and foster cross-team collaboration through structured leadership meetings, shared goals, and actionable outcomes. • Lead process automation initiatives (RFP, reporting, contract review) to reduce manual work, eliminate bottlenecks, and improve scalability. • Develop and implement a unified CRM and project management system to streamline operations and enhance visibility. • Address resource constraints by advocating for scalable staffing models, capacity planning, and targeted hiring—especially in account management and analytics. • Modernize client reporting and analytics, introducing enhanced benchmarking, improved UI/UX, and client portals to maintain competitive differentiation. • Drive integration with OneDigital, unifying branding, technology, and client engagement for a cohesive market offering. • Establish and monitor operational KPIs, ensuring continuous improvement and accountability across all teams. • Champion a culture of transparency, innovation, and client-centricity. • Collaborate closely with the VP of Clinical Services to align operational and clinical strategies, ensuring seamless client delivery and innovation. • Work with OneDigital teams to drive business integration, cross-selling, and resource sharing. Skills • Bachelor’s degree in business, healthcare, or related field. • 10+ years of progressive leadership experience in healthcare consulting, pharmacy benefit management, or related operations. • Demonstrated success in leading multi-disciplinary teams and managing complex, cross-functional projects. • Proven track record in process improvement, automation, and technology adoption. • Strong analytical, strategic planning, and change management skills. • Excellent communication, stakeholder management, and team-building abilities. • Experience with CRM, project management, and reporting/analytics tools. • Commitment to people-first leadership, transparency, and continuous improvement. Benefits • Health, wellbeing, retirement, and other financial benefits • Paid time off • Overtime pay for non-exempt employees • Robust learning and development programs • Reimbursement of job-related expenses per the company policy • Employee perks and discounts Company Overview • OneDigital is focused exclusively on employee benefits. It was founded in 2000, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job