Remote Technical Support / Call Center Rep - Start ASAP - Must be Flexible with Shift
About the position Responsibilities • Handle customer inquiries and resolve issues promptly • Communicate with customers through various channels including phone, email, and in-person • Process transactions accurately, including cash handling • Utilize office and computerized systems to input data and maintain records • Analyze customer needs and recommend products or services • Work collaboratively with other team members to ensure customer satisfaction Requirements • Previous experience in a customer service role is preferred • Proficient in phone etiquette and customer support techniques • Familiarity with call center operations is a plus • Strong communication skills both verbal and written • Ability to analyze information and provide appropriate solutions • Knowledge of client services principles and practices Nice-to-haves • Bilingual candidates preferred Benefits • 401(k) • Dental insurance • Health insurance • Vision insurance • Work from home Apply tot his job