[Remote] Technical Platform Manager, AI & People Technology (contract)

Note: The job is a remote job and is open to candidates in USA. Airbnb is a global company that connects Hosts and guests, and they are seeking a Technical Platform Manager to enhance the employee experience through AI and ML-driven solutions. The role involves translating HR needs into scalable products, building prototypes, and collaborating with various teams to improve internal systems and processes.

Responsibilities
• Translate employee and manager workflows into tangible HR product opportunities
• Independently build and test working prototypes (e.g. agent-based flows, lightweight apps, embedded LLM tools)
• Outline requirements for systems integrations between HR tools like Workday, Greenhouse, Qualtrics, RightAnswers, Airtable, Asana, etc
• Lead stakeholder discovery sessions to identify HR/automation opportunities
• Evaluate third-party AI tools for HR vs. build pathways for core functionality
• Design quick pilots across decision support, communications, knowledge management, or resource planning
• Define success metrics, track impact, and build product feedback loops
• Turn complex AI solutions into simple narratives that make sense to internal business stakeholders
• Collaborate with BizTech, Legal, and InfoSec to ensure prototypes align with Airbnb’s privacy, security, and ethics guardrails
• Continuously help evolve our EX AI strategy as new insights, tech, and organizational needs emerge

Skills
• 8+ years in product management, with hands-on experience building or engineering AI/ML-powered tools or platforms
• Proven ability to scope, build, and deliver rapid prototypes using LLMs, automation systems, or web-based tooling
• Strong fluency in HR systems or organizational strategy (e.g., performance, recruiting, planning, or people analytics)
• Track record of translating complex, cross-functional needs into tested and shipped products
• Utilize data to inform decisions ranging from design to measuring impact
• Scrappy and technically fluent—comfortable writing basic scripts, chaining prompts, or standing up low-code tools to test ideas
• Hands-on with tools like LangChain, LLMs, or vector databases—or excited to learn them fast
• Familiar with tech stacks across knowledge management, portfolio planning, HR/People tools
• Experienced in serving internal audiences (e.g., EX, BizTech), not just external clients or end customers
• Collaborative, systems-oriented, and skilled at connecting dots across people, processes, and platforms
• Adept in visual storytelling, from Miro/Figma to slideware, and effective stakeholder comms
• Passionate about Airbnb's mission, shaping the future of work, and the human-AI partnership within it

Benefits
• Medical
• Dental
• Vision
• 401K

Company Overview
• Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.airbnb.com.

Company H1B Sponsorship
• Airbnb has a track record of offering H1B sponsorships, with 234 in 2025, 176 in 2024, 160 in 2023, 270 in 2022, 250 in 2021, 274 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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