[Remote] Tax Associate (Remote, USA)

Note: The job is a remote job and is open to candidates in USA. Vaco by Highspring is seeking Tax Associates for the upcoming tax season. The role involves helping clients navigate taxation complexities while providing excellent customer service through virtual interactions. Responsibilities • Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner • You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language • This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers in a responsible, reliable and safe manner, and you will document interactions to maintain accurate records • Interact with customers and team members in a professional manner Skills • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software • Possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN) • Must have (or be willing to obtain) internet connection that meets Security criteria • Must be available to work a minimum of 20 hours per week, spread across three or more days • Excellent customer service skills • Excited to interact with customers through video and audio tools in a professional, friendly, and confident manner • Tech savvy Company Overview • Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. It was founded in undefined, and is headquartered in Brentwood, Tennessee, US, with a workforce of 5001-10000 employees. Its website is Apply tot his job