[Remote] Subrogation Specialist

Note: The job is a remote job and is open to candidates in USA. ARMStrong Insurance Services is the leading name in debt recovery and financial solutions, and they are seeking a Collection Subrogation Specialist to join their team. This role involves collecting outstanding balances, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary. Responsibilities Communicate with businesses via the telephone and written correspondence Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information Maintain minimum account work standards as assigned by Management Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties Establish agreements for lien releases Establish monthly payment contracts Prepare investigative correspondence Acquire background information, when necessary Skills 1 year of 3rd party collections and/or subrogation experience required Exercise independent judgment Negotiate settlements Basic proficiency with Microsoft Office, data entry, and strong computer skills, Excel preferred Critical Thinker Strong attention to detail and goal-oriented Ability to deescalate adverse situations Strong interpersonal, communication, and organizational skills Dependability Customer Service experience is REQUIRED Excel preferred Benefits Benefits package with health, dental, vision, life, and disability coverage options 401(k) retirement plan option with company matching Generous paid time off policy - start with 18 days per year Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice Company Overview Brown & Joseph is a national business-to-business debt collection agency based in the Chicago area. It was founded in 1996, and is headquartered in Itasca, Illinois, US, with a workforce of 51-200 employees. Its website is