[Remote] Service Sales Specialist

Note: The job is a remote job and is open to candidates in USA. ABB is a company that helps industries run leaner and cleaner, empowering smarter business operations. The Service Sales Specialist will drive revenue growth, support customer relationships, and collaborate with various teams to meet sales targets and ensure customer satisfaction.ResponsibilitiesExhibit a positive, friendly, and helpful attitude with customers and partners, being sensitive to their needsEstablish and maintain customer relationships, learning and evaluating customer operations to identify objectives, requirements, and preferencesAssist outside sales personnel with quotations, order processing/management, customer interactions, and internal communication with ABB factories and Aftermarket teamsWork with Commercial Proposal Managers, Application Engineers, and Customers as requiredSource new sales opportunities through inbound lead follow-up and outbound cold calls and emailsField website-generated service requestsRoute qualified opportunities to the appropriate sales managers for further development and closureCollaborate with Sales Directors to strengthen relationships with ABB partner organizations (IBC, Critical Power, Utility, etc.)Coordinate with Aftermarket Parts Channel Managers and Sales as requiredSupport closing orders and achieving quarterly and yearly sales targetsGenerate Standard and Configured to Order proposalsAssist the front-end sales team in new customer setup and existing customer account changesWork with factory teams to secure material pricing as necessaryProcess product & service quotations and drive continuous follow-up throughout the customer's purchasing cycleProcess orders once received and ensure proper handoff to operationsGather and report information regarding the company, competitors, pricing, products, and market trends to management, assisting in planning, tracking, and implementing sales strategies and developing new marketsMaintain attention to detail and quality to meet deadlines consistentlySkillsBachelor's Degree from an accredited university or college with 0-3 years of sales or marketing experience, or a High School Diploma/GED with a minimum of 2-4 years of sales or marketing experienceExperience in proposal or quote development, sales support, or order administration is strongly preferredGeneral knowledge of power transmission & distribution products/systems is preferredPrevious experience with business-to-business customer support is preferredA Bachelor's Degree in Engineering or another technical discipline is preferredSalesforce experience preferredExperience with Empower and SAP tools are preferredBenefitsChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.Choice between two dental plan options: Core and Core PlusVision benefitCompany paid life insurance (2X base pay)Company paid AD&D (1X base pay)Voluntary life and AD&D – 100% employee paid up to maximumsShort Term Disability – up to 26 weeks – Company paidLong Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insuranceParental Leave – up to 6 weeksEmployee Assistance ProgramHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoptionEmployee discount program401k Savings Plan with Company ContributionsEmployee Stock Acquisition Plan (ESAP)ABB provides 11 paid holidays.Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.Company OverviewABB provides electrification and automation solutions for various industries. It was founded in 1988, and is headquartered in Zürich, Zurich, CHE, with a workforce of 10001+ employees. Its website is https://global.abb/group/en.Company H1B SponsorshipABB has a track record of offering H1B sponsorships, with 70 in 2025, 51 in 2024, 58 in 2023, 63 in 2022, 52 in 2021, 46 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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