[Remote] Remote Transaction Processing Customer Service Representative II - RMTA

Note: The job is a remote job and is open to candidates in USA. Conduent is a company that delivers mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a Remote Transaction Processing Customer Service Representative II to respond to customer inquiries, process transactions, and maintain knowledge of company and client programs. Responsibilities Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems Process required transactions via mainframe or web-based applications May require outbound correspondence from the client to be processed Receives documents from both electronic and hard copy forms for processing Sorts, images, documents, files, and archives by form type Identifies documents and their purpose; creating a database of information Classifies documents based on contract requirements Captures information based on client requirements Verifies data from automated data extraction tools Ensures transmission of processed data to the appropriate next level Performs other duties as assigned Maintain a thorough knowledge of the company and client programs, policies, and technology Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals Works autonomously within established procedures and practices Skills Must reside in Florida to be considered Must be at least 18 years of age or older Must have a High School Diploma, or equivalent Must be able to submit to a background check and drug test Must be able to work an 8 hour shift between 7 am- 7pm Mon- Fri Benefits Remote - Work From Home Full-time Employment with Benefits day one including paid Holidays. Paid Training: Get the training you need to excel. Health insurance coverage Voluntary dental and vision programs Life and disability insurance A retirement savings plan Paid holidays Paid time off (PTO) or vacation and/or sick time Company Overview Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. It was founded in 1998, and is headquartered in Irvine, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Conduent has a track record of offering H1B sponsorships, with 9 in 2025, 14 in 2024, 10 in 2023, 12 in 2022, 8 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.