[Remote] Remote Loan Advisor

Note: The job is a remote job and is open to candidates in USA. Freedom Mortgage is a company focused on providing financial solutions, and they are seeking a Remote Loan Advisor to join their team. The Loan Advisor will handle inbound and outbound calls, assisting customers with loan applications and ensuring compliance with sales processes while delivering excellent customer service. Responsibilities • Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program • Assists customers in discussing financial objectives and goals and takes the initial loan application • Clearly communicates the loan program terms and benefits available to the customer as well as the loan process • Ensures all required documents are returned and disclosures are signed in a timely manner • Follows our sales process and QA requirements to remain compliant • Continually meets and/or exceeds the Sales KPI’s set by Management • Is responsive to customers’ needs and expectations • Has excellent communication skills and is clear, concise, and professional when speaking with customers • Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines • Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines • Maintains a professional image and standards consistent with company policies and procedures • Adheres to shift requirements • Candidate should not be within a reasonable commuting distance from a Freedom Mortgage call center/licensed branch (typically more than 75 miles) • Maintain regular and punctual attendance • Comply with all company policies and procedures • Performs other related duties as assigned Skills • High School Graduate/GED, Bachelors Degree preferred • At least one (1) year of mortgage sales experience • Proven track record of exceptional performance • NMLS/SAFE • At least 1 active license or at a minimum, the ability to be licensed without having to retake the SAFE exam Company Overview • Freedom Mortgage is a full-service mortgage lender with strong customer service and a unique streamlined process. It was founded in 1990, and is headquartered in Mount Laurel, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is Apply tot his job

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