[Remote] Remote Customer Service Rep - Position Starting 2/9/2026

Note: The job is a remote job and is open to candidates in USA. Transworld Systems Inc. is seeking ambitious and self-motivated individuals for a rewarding career as a Remote Customer Service Representative. This role involves answering inbound calls regarding billing inquiries, payment arrangements, and service requests, while providing excellent customer support. Responsibilities Answer inbound calls regarding: + Billing inquires + Disconnect/Reconnect + Payment Arrangements + Budget Billings + Make payments + Process trouble and outage orders + Move In/Out Service + Assist with My Account (Online Accts) Skills Must have prior call center experience Great Attendance Computer Navigation skills Must be able to type minimally 35-40 WPM Great Communication skills Camera etiquette – Cameras are required to be on during training from start to end Flexible - production shifts vary from 7am-8pm EST Open to working overtime – We are the client's Crisis Center therefore in the event a major storm impacts our Service Territory we will be required to work long hours to include overnight and weekends Adhere to a 20-minute daily break 1 hour lunch Multitask Skills Adequate Internet of 20mbps download 10 upload Broadband internet connection (No DSL, or Dial Up) Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) Speed Test Results: 25 mbps download, 20 mbps upload Benefits Paid training Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Company Overview Transworld Group of Companies was established in 1977 by its Founder Chairman Mr. R. Sivaswamy, as a shipping company Mumbai. It was founded in 1977, and is headquartered in Mumbai, Maharashtra, IND, with a workforce of 1001-5000 employees. Its website is