[Remote] Product Manager, Caper - Retailer Tooling

Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry and is seeking a Product Manager for Retailer Tools at Caper. This role involves building infrastructure for global retailers to manage Caper Carts, focusing on AI and machine learning to enhance retail operations. Responsibilities Own a critical product area and help define and drive the strategy, execution, and measurable outcomes Deeply understand and articulate the what and the why behind our customers pain points to build and drive an outcome oriented product roadmap Work extensively in our labs and retail partners to test features, observe user behaviors, and iterate quickly; support pilots and launches as needed Lead the entire product lifecycle, from deep user and retailer discovery to final delivery. Use qualitative and quantitative research, retailer feedback, and industry best practices to identify new opportunities. Intake, validate, and convert new ideas into implementable projects with clear success metrics, and PRDs/specifications Champion best-in-class design and user experiences Drive cross‑functional alignment by partnering closely with Engineering, Hardware, Design, Data Science, Operations, and QA teams to deliver high-quality, scalable solutions; communicate tradeoffs, risks, and progress with transparency Skills 1+ years of Product Management experience Experience with model training and evaluation Strong experience directly working with complex data and analytics to make good decisions when confronted with ambiguity Knowledge of design tools and strong design thinking practices Strong understanding of an empathetic, flexible, and iterative approach to product development Proven ability to communicate complex ideas clearly, influence cross-functional teams, and build alignment across multiple stakeholders at all levels Entrepreneurial / startup experience is a plus Background working with complex web-based software products involving advanced data systems, machine learning, computer vision, or enterprise B2B solutions Benefits New hire equity grant Annual refresh grants Company Overview Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Instacart has a track record of offering H1B sponsorships, with 156 in 2025, 173 in 2024, 111 in 2023, 159 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.