[Remote] Principal Engineering Manager, Core Platform & AI Systems
Note: The job is a remote job and is open to candidates in USA. Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. The Principal Engineering Manager, Core Platform & AI Systems will lead a critical engineering group responsible for building and scaling the foundational systems that power Highspot's SaaS platform, ensuring operational excellence and driving the company's long-term technology vision.
Responsibilities
• Lead and grow the Core Platform & AI Systems team
• Drive the technical roadmap for the platform, ensuring scalability, performance, availability, and cost-efficiency
• Partner closely with product engineering teams to deliver platform capabilities that unlock business features while simplifying the developer experience
• Collaborate with Data Science, ML, and AI teams to provide robust ML Ops and AI infrastructure that enables rapid experimentation and production-grade AI deployments
• Own platform-wide reliability and operational health, continuously investing in observability, incident management, and system resilience
• Contribute to architectural decisions that shape the long-term direction of Highspot’s SaaS platform
• Attract, retain, and develop top engineering talent, building a high-performing and inclusive team culture
• Communicate effectively with senior leadership, providing visibility into roadmap progress, technical trade-offs, and organizational needs
Skills
• 10+ years of software engineering experience with 4+ years in engineering leadership roles
• Experience managing senior/principal engineers, ideally across multiple functional areas
• Strong technical background in cloud-native distributed systems, platform engineering, or AI/ML infrastructure
• Proven track record of scaling SaaS platforms and leading teams responsible for mission-critical backend systems
• Experience working closely with cross-functional teams such as Product, Infrastructure, AI/ML, and Security
• Deep understanding of reliability, operational excellence, and cost optimization in cloud environments (AWS, Azure, GCP)
• Excellent communication, collaboration, and executive stakeholder management skills
• Passion for developing people and building strong, healthy engineering teams
• Experience with modern ML Ops platforms and serving frameworks
• Experience in developer platforms or internal tooling teams
• Experience in high-scale SaaS environments with large enterprise customer bases
Benefits
• Comprehensive medical, dental, vision, disability, and life benefits
• Health Savings Account (HSA) with employer contribution
• 401(k) Matching with immediate vesting on employer match
• Flexible PTO
• 8 paid holidays and 5 paid days for Annual Holiday Week
• Quarterly Recharge Fridays (paid days off for mental health recharge)
• 18 weeks paid parental leave
• Access to Coaches and Therapists through Modern Health
• 2 volunteer days per year
• Commuting benefits
Company Overview
• Highspot is a sales enablement platform that helps companies worldwide improve the performance of their sales teams. It was founded in 2012, and is headquartered in Seattle, Washington, USA, with a workforce of 501-1000 employees. Its website is https://www.highspot.com.
Company H1B Sponsorship
• Highspot has a track record of offering H1B sponsorships, with 29 in 2025, 14 in 2024, 11 in 2023, 37 in 2022, 15 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.
Apply Now
Apply Now
Responsibilities
• Lead and grow the Core Platform & AI Systems team
• Drive the technical roadmap for the platform, ensuring scalability, performance, availability, and cost-efficiency
• Partner closely with product engineering teams to deliver platform capabilities that unlock business features while simplifying the developer experience
• Collaborate with Data Science, ML, and AI teams to provide robust ML Ops and AI infrastructure that enables rapid experimentation and production-grade AI deployments
• Own platform-wide reliability and operational health, continuously investing in observability, incident management, and system resilience
• Contribute to architectural decisions that shape the long-term direction of Highspot’s SaaS platform
• Attract, retain, and develop top engineering talent, building a high-performing and inclusive team culture
• Communicate effectively with senior leadership, providing visibility into roadmap progress, technical trade-offs, and organizational needs
Skills
• 10+ years of software engineering experience with 4+ years in engineering leadership roles
• Experience managing senior/principal engineers, ideally across multiple functional areas
• Strong technical background in cloud-native distributed systems, platform engineering, or AI/ML infrastructure
• Proven track record of scaling SaaS platforms and leading teams responsible for mission-critical backend systems
• Experience working closely with cross-functional teams such as Product, Infrastructure, AI/ML, and Security
• Deep understanding of reliability, operational excellence, and cost optimization in cloud environments (AWS, Azure, GCP)
• Excellent communication, collaboration, and executive stakeholder management skills
• Passion for developing people and building strong, healthy engineering teams
• Experience with modern ML Ops platforms and serving frameworks
• Experience in developer platforms or internal tooling teams
• Experience in high-scale SaaS environments with large enterprise customer bases
Benefits
• Comprehensive medical, dental, vision, disability, and life benefits
• Health Savings Account (HSA) with employer contribution
• 401(k) Matching with immediate vesting on employer match
• Flexible PTO
• 8 paid holidays and 5 paid days for Annual Holiday Week
• Quarterly Recharge Fridays (paid days off for mental health recharge)
• 18 weeks paid parental leave
• Access to Coaches and Therapists through Modern Health
• 2 volunteer days per year
• Commuting benefits
Company Overview
• Highspot is a sales enablement platform that helps companies worldwide improve the performance of their sales teams. It was founded in 2012, and is headquartered in Seattle, Washington, USA, with a workforce of 501-1000 employees. Its website is https://www.highspot.com.
Company H1B Sponsorship
• Highspot has a track record of offering H1B sponsorships, with 29 in 2025, 14 in 2024, 11 in 2023, 37 in 2022, 15 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.
Apply Now
Apply Now