[Remote-Position] Transportation Representative, ATS Linehaul
Seeking a new challenge? This is the perfect opportunity to grow as a Transportation Representative, ATS Linehaul! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. This position comes with an attractive salary of a competitive salary. Â Â Description
Job Description for L2 associates
Overview
A Transportation representative at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity working across two verticals  Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. A Transportation representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.
Key job responsibilities
Summary Of Responsibilities
 Effectively communicate in a clear and professional manner at all times
 Provides/ expedites prompt and efficient service to Amazon customers/ stakeholders
 Effectively manage sensitive cases by reporting up the escalation matrix
 Demonstrate excellent time-management skills
 Maintains or exceeds targeted performance metrics
 Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Providing real-time customer experience by working in 24*7 operating environment.
Basic Qualifications
à Graduation in any specialization from a recognized university.
à Excellent communication skills (written and verbal) in English language.
à Ability to communicate correctly and clearly with all customers
à Good comprehension skills  ability to clearly understand and state the issues customers present
à Ability to concentrate  follow stakeholder issues without distraction to resolution
à Work successfully in a team environment as well as independently
à Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
à Excellent typing skills
à Demonstrates an ability to successfully navigate websites
à Demonstrates a proficient knowledge of email application
Preferred Qualifications
 Logistics background and Experience in similar role
 Proficient in Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youÂre applying in isnÂt listed, please contact your Recruiting Partner.
Company - ADCI - Maharashtra - D80
Job ID: A2878988 Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now
Job Description for L2 associates
Overview
A Transportation representative at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity working across two verticals  Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. A Transportation representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.
Key job responsibilities
Summary Of Responsibilities
 Effectively communicate in a clear and professional manner at all times
 Provides/ expedites prompt and efficient service to Amazon customers/ stakeholders
 Effectively manage sensitive cases by reporting up the escalation matrix
 Demonstrate excellent time-management skills
 Maintains or exceeds targeted performance metrics
 Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Providing real-time customer experience by working in 24*7 operating environment.
Basic Qualifications
à Graduation in any specialization from a recognized university.
à Excellent communication skills (written and verbal) in English language.
à Ability to communicate correctly and clearly with all customers
à Good comprehension skills  ability to clearly understand and state the issues customers present
à Ability to concentrate  follow stakeholder issues without distraction to resolution
à Work successfully in a team environment as well as independently
à Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
à Excellent typing skills
à Demonstrates an ability to successfully navigate websites
à Demonstrates a proficient knowledge of email application
Preferred Qualifications
 Logistics background and Experience in similar role
 Proficient in Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youÂre applying in isnÂt listed, please contact your Recruiting Partner.
Company - ADCI - Maharashtra - D80
Job ID: A2878988 Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now